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Business Details
44 Years
experience
Trusted Auto Repair Services in Feltham
Established in 1982, M&S Accident Repairs Ashford Middx has grown from a small family venture into one of the UK's largest independent accident repair specialists. Our journey began with Terry Elliott, who transitioned from automotive valeting to founding a business that now spans multiple sites, including our flagship facility in Feltham, Middlesex. We combine family values with professional expertise, maintaining rigorous standards through continuous investment in cutting-edge technology and technician training. Our Ashford site holds the prestigious BS10125:2014+A1:2016 BSI Kitemark accreditation, reflecting our commitment to structural steel repairs for vehicles up to 5 tonnes. Most of our technicians hold Automotive Technician Accreditation (ATA) and are certified for hybrid/high-voltage vehicle repairs, ensuring we meet modern automotive industry demands.

In 2017, leadership passed to Mark Elliott, who brings over 30 years of industry experience to continue our tradition of excellence. We empower customers to choose their preferred repairer, even when insurers recommend alternatives, and offer comprehensive vehicle maintenance beyond accident repairs. Our services include air conditioning maintenance, four-wheel laser alignment, and alloy wheel refurbishment, supporting vehicle longevity and value retention. We maintain transparency through detailed documentation and customer-centric processes, while our investments in training and equipment ensure compliance with evolving manufacturer standards. This approach has earned us multiple manufacturer approvals and sustained our reputation as a trusted repair partner for both private and commercial clients.
Services
Body Repairs Air Conditioning Services Four Wheel Alignment Alloy Wheel Refurbishment Manufacturer Approved Repairs
Details
  • Year established: 1982
Highlights and features
  • 35+ years of family-owned expertise in accident repairs
  • BSI Kitemark accredited structural steel repair facility
  • Manufacturer-approved hybrid and high-voltage vehicle specialists
  • Investment in latest repair technology and technician training
  • Customer-right repairer selection advocacy
Associations and certifications
  • BS10125:2014+A1:2016
  • BSI Kitemark
  • Automotive Technician Accreditation (ATA)
What people say
Technical expertise Accreditation compliance Family business ethos
Services
Body Repairs
Specialist structural and cosmetic repairs for cars and light commercial vehicles up to 5 tonnes. Our BSI Kitemark accredited facility ensures precision steelwork and panel replacement using manufacturer specifications. Hybrid and high-voltage vehicle capabilities maintain safety standards during electric vehicle repairs.
Air Conditioning Services
Annual air conditioning checks, refrigerant re-gassing, and system repairs. Our technicians diagnose cooling issues and restore optimal climate control performance while checking for refrigerant leaks that could affect vehicle efficiency and environmental compliance.
Four Wheel Alignment
Computerised laser alignment for all vehicle types. We correct wheel angles to manufacturer specifications using advanced diagnostic equipment, providing printed reports to verify suspension geometry adjustments that improve tyre longevity and vehicle handling.
Alloy Wheel Refurbishment
Restoration of damaged alloy wheels through diamond cutting, painting, and structural repairs. Our process removes scuffs, cracks, and corrosion while maintaining original load-bearing specifications, enhancing both aesthetics and safety.
Manufacturer Approved Repairs
Specialist repairs meeting automotive manufacturer standards through approved training and equipment. We maintain warranties by using genuine parts and following specific repair protocols for modern vehicle materials and electronic systems.
People
Terry Elliott
Founder
Founded M&S Accident Repairs Ashford Middx in 1982 after transitioning from automotive valeting. Built the business into a multi-site operation while maintaining family values and technical excellence.
Mark Elliott
Managing Director
Took leadership in 2017 with 30+ years industry experience. Focuses on maintaining manufacturer accreditations and expanding service capabilities while upholding family business principles.
Questions
Can I choose M&S for repairs even if my insurer recommends another garage?
Yes, you have legal right to select any repairer. We assist with insurance claims processing while maintaining manufacturer standards.
Do you repair hybrid and electric vehicles?
Our technicians hold hybrid/high-voltage certifications. We perform structural repairs on electric vehicles following strict safety protocols.
What accreditations do you hold?
We maintain BS10125:2014+A1:2016 BSI Kitemark for structural repairs and Automotive Technician Accreditation (ATA) for staff.
Are your repair prices competitive?
We match manufacturer-approved pricing structures while offering family business value. Written estimates provided before work commencement.
Do you offer lifetime vehicle maintenance?
Yes, beyond accident repairs we provide air conditioning services, wheel alignment, and alloy refurbishment to maintain vehicle value.
Reviews (4)
Charlie Flack
Mar 09, 2021 Report
I dealt with M&S due to my car being keyed, the colour of my car was the pearlescent colour which is even harder to blend! however my car was collected by a very friendly member of staff and was also delivered back to me. And I could not fault them at all, the car came back the cleanest I have seen it and you would never know it had been in anywhere to have the key marks sorted. Would highly recommend!
Billy Doyle
Feb 28, 2021 Report
Positive:Quality
Second time Ive used them, painted the entire passenger side due to key scratches. Very happy with the work. I can now look back at my car after I park it again
Service:Painting
Rich H. Psycho
Dec 24, 2019 Report
Very helpful, and reasonably priced. Didnt end up getting the work done just sold the car instead but they were 1000 cheaper than a local competitor for the same bodywork job, so if needed I'd come here again 100%
Michael Chalke
Nov 28, 2019 Report
Had my van repaired with M & S. I was initially Happy with the work But I started having problems with the sliding door. Aftercare is a shambles, they Never call you back as they say and they are very unhelpful in finding a solution to the problem which had been caused by there work, I had to pay someone else to do the job in the end. Very bad service indeed. AVOID