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Business Details
Your Trusted Source for Unique Gifts and Home Decor
Serendipity House is a curated retail destination offering an extensive selection of gifts, home decor, clothing, and accessories. Founded with a commitment to quality and sustainability, we partner with renowned brands like Jellycat and Katie Loxton to provide unique, high-quality products. Our Loved Before initiative champions eco-consciousness by giving pre-loved soft toys a second life, ensuring they continue to bring joy while reducing waste. We pride ourselves on exceptional customer service, offering free gift wrapping, local delivery options, and a seamless online shopping experience.

With decades of combined experience in retail and sustainable practices, our team ensures every product meets rigorous standards of craftsmanship and ethical sourcing. Our dedication to customer satisfaction is reflected in our diverse product range, tailored to suit every occasion and personal style. From luxury home accents to whimsical children's toys, we strive to make every purchase meaningful. As a trusted local business, we prioritize transparency, reliability, and community engagement in all our operations.
Services
Gift Retail Home Decor Clothing Sales Eco-Friendly Products Online Shopping
Highlights and features
  • We offer free delivery on orders over 60.
  • Our eco-friendly Loved Before initiative promotes sustainable toy adoption.
  • We partner with premium brands like Jellycat and Katie Loxton.
  • We provide free gift wrapping and local delivery options.
  • Our team has decades of combined experience in ethical retail.
Questions
What delivery options do you offer?
We provide free delivery on orders over £60 and local delivery within a 3-mile radius for orders above £20.
What is the Loved Before initiative?
Loved Before rescues pre-loved soft toys, cleans them, and gives them new life through adoption, reducing landfill waste.
Do you offer gift wrapping services?
Yes, we provide free gift wrapping on all orders to make your presents extra special.
Can I return items if I'm not satisfied?
We accept returns within 14 days of delivery for a full refund, provided items are unused and in original packaging.
What payment methods do you accept?
We support major credit/debit cards, PayPal, and Apple Pay for secure, convenient transactions.
Are your products ethically sourced?
Yes, we prioritize partnerships with brands that uphold ethical manufacturing and sustainability standards.
Reviews (5)
Sadie Ann
Feb 03, 2022 Report
Purchased an egg lamp last week and wow the picture doesn’t do it justice! What a wonderful shop with wonderful gifts!
Amanda Hindley
Jan 11, 2022 Report
I am a new customer and my first purchases won't be my last. Bargain buys in the current fantastic sale and exemplary service ... what more could anyone need 🤔❤❤
Miranda Smith
Dec 24, 2021 Report
Whatever you need for that thoughtful present, or last minute present 🎁, serendipity has it all... its an aladin's cave of magic'ness... the shop owner is a female wizard, explain the person and she will find and match the gift... I love ❤ it...
Amanda-Jayne Hesketh
Dec 05, 2021 Report
Love all my new Christmas stuff and the surprise bundles. made my house so magical and couldn't fault the face service for delivery. recommend this little shop and will buy again from here xx
Heather Cattermole
Sep 28, 2021 Report
I came in shop today the staff were so helpful and the stock is beautiful the staff could not do enough to help us I felt so welcome and the way we were served at the till was so nice we will be back thanks so much xx