Business Details
23 Years
experience
Your Trusted Partner for IT Services & Network Solutions
Established over two decades ago, WTComms has evolved from installing traditional telephone systems to becoming a leader in cloud-based communication solutions. Our journey began with legacy systems like Panasonic and Mitel, progressing to NEC platforms before embracing hosted telephony. With 24/7 technical support and a focus on scalability, we deliver VoIP systems, SIP trunks, and network infrastructure tailored to modern business needs.Our team's 30+ years of expertise in cabling and telecommunications ensures secure, future-proof solutions. We maintain 98% customer satisfaction through flexible contracts, free DDI numbers, and a commitment to quality evidenced by our 95% network cabling completion rate. As industry pioneers, we combine decades of experience with cutting-edge technology to provide cost-effective, scalable communication systems.
Services
Hosted Telephony
SIP Trunks
Network Cabling
Business Broadband
Leased Lines
Fibre Optic Installation
Telephone Systems
VoIP Solutions
Cabling Services
Cloud Telephony
Details
- Year established: 2003
Highlights and features
- We offer 24/7 technical support included free of charge
- Our platform scales instantly to meet changing business needs
- We implement secure communication systems with TLS/SRTP encryption
- Our team has 30+ years of combined experience in telecommunications
- We provide flexible 30-day rolling contracts for hosted services
What people say
24/7 support
Reliable services
Expert installation
Flexible contracts
Cost-effective solutions
Services
Hosted Telephony
Our hosted telephony solutions enable businesses to connect VoIP phones or applications to our secure network. This cloud-based system eliminates hardware requirements while offering unlimited scalability. With features like free DDI numbers, call recording, and mobile integration, our service provides complete communication flexibility for modern businesses.
SIP Trunks
SIP trunking connects IP-PBX systems to our network, supporting major brands like Avaya and NEC. Available in 540 channel configurations, our solution includes free DDI numbers and number portability. This cost-effective alternative to traditional ISDN lines offers seamless integration with existing phone systems and unlimited scalability.
Network Cabling
We provide comprehensive network infrastructure solutions from Cat5e to fibre optic cabling. Our services include site-wide installations, fibre splicing, and testing to ensure optimal performance. With support for 10Gbps speeds and fibre backbone solutions, we create reliable physical networks that support modern communication systems.
Business Broadband
Our business broadband solutions include FTTC, ADSL2+, and leased line options with guaranteed quality of service. Designed specifically for VoIP requirements, these connections ensure clear call quality with low latency. We offer unlimited usage plans with static IP addresses and priority support for business-critical communications.
Leased Lines
Our leased lines provide uncontended, symmetrical connectivity from 20Mbps to 100Mbps. Each line includes 24/7 support with a 3-hour response guarantee. These premium connections offer guaranteed bandwidth with no fair usage policies, making them ideal for businesses requiring consistent performance for VoIP and cloud applications.
People
Karl
Technical Support
With over 30 years' experience in telecommunications, electrical systems, and networking, Karl leads our 24/7 technical support team. His expertise ensures rapid resolution of hosted telephony issues.
Elaine
Accounts Manager
Elaine manages all financial operations with precision, ensuring smooth invoicing and procurement processes. Her administrative expertise supports our commitment to reliable service delivery.
Tony
Cabling Engineer
With three decades of cabling experience, Tony specializes in structured network installations. His technical proficiency ensures optimal physical network infrastructure for all communication systems.
Questions
What communication solutions does WTComms offer?
We provide hosted telephony, SIP trunks, business broadband, leased lines, and network cabling solutions tailored to business requirements.
Do you provide 24/7 technical support?
Yes, all our services include free 24/7 technical support with priority response for critical issues.
Can I keep my existing phone numbers?
Yes, we support number portability including transferring existing geographic numbers to our system.
What network cabling options are available?
We install Cat5e, Cat6, Cat6A, and fibre optic cabling solutions for both internal and external applications.
Are there minimum contract periods?
Our hosted services operate on 30-day rolling contracts with no long-term commitment required.
Do you support multi-site businesses?
Yes, our hosted platform supports unlimited sites with free inter-site calling and centralized management.
