Business Details
Emergency
services
Your Trusted GP Practice in Hayle, Cornwall
Bodriggy Health Centre has been serving the Hayle community with dedicated healthcare services. Our practice prioritises patient care through a combination of experienced medical professionals and modern healthcare practices. We work closely with local and NHS service providers to ensure comprehensive care for all our patients. Our team of GP partners and management staff are committed to maintaining high standards of medical service delivery. We utilise digital platforms like the NHS App and online triage systems to streamline patient interactions. Our practice operates with a zero-tolerance policy for abuse towards staff, ensuring a safe environment for both patients and healthcare workers.We offer a range of services including routine check-ups, prescription management, and urgent care triage. Our facility is equipped with accessibility features to accommodate all patients' needs. We maintain strict data protection protocols in line with GDPR regulations. Through continuous improvement and patient feedback, we strive to enhance our healthcare delivery while maintaining compassionate and professional standards.
Services
GP Consultations
Prescription Management
Vaccination Services
Health Information
Emergency Referrals
Online Triage
Home Visits
Medication Reviews
Highlights and features
- We provide NHS-approved medical services with experienced GP professionals
- Our practice offers digital appointment booking and online prescription management
- We maintain strict data protection standards compliant with GDPR regulations
- Our facility includes dedicated accessibility features for disabled patients
- We operate a zero-tolerance policy to protect staff and ensure quality care
Services
GP Consultations
Our practice offers comprehensive GP consultations for patients of all ages. These appointments can be conducted face-to-face, via telephone, or through video call. Our experienced medical professionals provide diagnosis, treatment plans, and health advice tailored to individual patient needs while maintaining strict confidentiality and professional standards.
Prescription Management
We provide efficient prescription management services including repeat prescriptions and medication reviews. Patients can order prescriptions through the NHS App, online systems, or in-person. Our team ensures accurate processing with a 2-day turnaround for prescriptions and 2 additional days for pharmacy preparation. We maintain strict protocols for medication safety and patient education.
Vaccination Services
Our practice offers essential vaccination programs including annual flu jabs and COVID-19 immunisations. These services follow NHS guidelines and are administered by qualified healthcare professionals. We maintain proper storage and handling procedures for vaccines while providing patients with comprehensive information about vaccine benefits and potential side effects.
Online Triage
We provide 24/7 online triage services through AccuRx platform for non-urgent medical requests. This system allows patients to submit symptoms and receive appropriate care guidance. Our digital triage ensures efficient patient flow, proper resource allocation, and timely access to required medical services while reducing unnecessary in-person visits.
Home Visits
We offer home visit services for patients who are housebound due to illness or disability. Requests must be made before 10:00am for same-day consideration. Our medical team assesses each case to determine the most appropriate care method, which may include telephone advice, nurse visits, or hospital referrals to ensure optimal patient outcomes.
Questions
How can I book a GP appointment?
You can book appointments through our online triage system, by phone during opening hours, or by visiting the surgery in person. We offer face-to-face, telephone, and video consultations.
What are your opening hours?
We are open Monday to Friday from 8:00am to 6:30pm. Telephone lines operate from 8:30am to 6:00pm, with duty doctor availability outside these hours.
How do I order repeat prescriptions?
Use the NHS App, our online services, leave a message on our answering machine, or use the prescription box outside the surgery. Allow 2 working days for processing.
What should I do in a medical emergency?
Dial 999 for life-threatening emergencies. For non-urgent out-of-hours care, contact NHS 111 online or by phone for professional medical advice and triage.
Are there accessibility features at your practice?
Yes, we have dedicated disabled parking bays near the main entrance and ensure our facilities meet accessibility standards for patients with mobility requirements.
How do you handle patient data?
We comply with GDPR regulations and NHS data protection standards. Your medical information is kept confidential and used only for your care and treatment purposes.
Reviews (6)
Jess
Mar 19, 2021
Report
Incompetent and rude reception/admin staff. Dread having to deal with our repeat prescriptions at this surgery, items are always missing and sometimes they send it to the completely wrong pharmacy for collection. When you ring the reception to tell them the error they have made, they never apologise and it takes them another whole day to send another prescription to the right place - which is right next door to them! It takes ages for reception to answer the phones and even when they do answer they are generally unhelpful. I've never gone in for an appointment on time, always running at least 30
Suzy Hall
Feb 14, 2021
Report
Just had my covid jab at the surgery and it was so well organised and quick. Even though it was raining, Disability Cornwall did a great job of organising cars and patients. Many thanks to all involved from someone who usually faints at the thought of a needle!
Amanda Croft
Oct 25, 2020
Report
Disgusting service for a small child who lives out of this area. Was told to contact my own GP which I did and they said they couldnt help me as I live in Wales and this is England, so called this surgery back and they still would not see my 4 year old daughter. Was told to call 111 which I did only for them to call this surgery so they would finally tend to my daughter. Very disgusting service.
Ken Smith
Dec 30, 2019
Report
Dont know whats happening at this surgery nowadays, it used to be efficiently run, with appointments easily made, and doctors easily seen. Just lately your lucky if someone can be bothered to answer the phone, when they do its like talking to the computer says no sketch on TV, and it is difficult to get any interaction with your doctor whatsoever, if there was a viable option I would change a.s.a.p ! Currently resorting to help from the internet self diagnosing any illness, and taking our chances..... its easier! No reflection on the now sadly retired, and very much missed Dr
Stuart Irving
Oct 28, 2019
Report
My wife had to visit this doctors while staying with family in hayle on holiday. They were amazing, appointment made for the same day and xrays! Can't believe how quickly we were seen, we don't even have that service with our own gp. Fantastic service thank you!
Joseph Jones
Sep 04, 2019
Report
Awful. I've never had to wait 45 minutes for an appointment. Don't listen to Dr. JONES either for she is unsuitable and uneducated in addition to being unempathetic, if you're booked with this doctor turn right around a run away for she is a vile piece of work
