Business Details
Family-Friendly Soft Play Centre in Ely
Established as a family-run enterprise, Treetops Soft Play Soft Play has become a trusted destination for families seeking safe, engaging recreational activities near Ely. Our 3-storey play frame, designed and maintained by industry leaders Play Revolution, offers a secure environment for children of all ages, with dedicated zones for toddlers and babies. We prioritise parental peace of mind through strategic visibility from seating areas and rigorous safety protocols. Our facility extends beyond play, featuring a 5* hygiene-rated kitchen serving fresh, inclusive meals and snacks, including gluten and dairy-free options.We host regular events and tailored party packages, ensuring year-round entertainment for the local community. With over a decade of operational expertise, our team combines technical knowledge of play facility design with a deep understanding of family needs. As a locally rooted business, we maintain transparent communication, ethical operations, and a commitment to accessibility through flexible booking systems and dietary accommodations.
Services
Soft Play Facility
Party Packages
Freshly Prepared Food
Sensory Room
Event Hosting
Baby Area
Toddler Zone
WiFi Access
Allergy-Friendly Options
Air Conditioning
Highlights and features
- We offer a purpose-built 3-storey play frame with dedicated toddler and baby zones
- Our 5* hygiene-rated kitchen provides freshly prepared meals and allergy-friendly options
- We operate 362 days a year with flexible opening hours for families
- Our facility includes exclusive party areas with unique party chute access
- We provide free WiFi and air-conditioned spaces for parent comfort
Services
Soft Play Facility
Our 3-storey play frame offers safe, supervised play for children of all ages. Featuring dedicated toddler and baby zones with age-appropriate equipment, the facility allows parents to monitor play from seating areas. The design incorporates safety features throughout while providing engaging activities for children to develop physical skills in a secure environment.
Party Packages
We offer tailored party solutions with standard and exclusive packages. Standard parties include 2 hours of play and food for 12.50 per child, while exclusive hire options provide private access to the facility. All packages include party lunch bags, unlimited squash, and optional goodie bags or books, with special dietary requirements accommodated.
Freshly Prepared Food
Our 5* hygiene-rated kitchen serves made-to-order meals including sandwiches, pizzas, and jacket potatoes. We offer gluten-free and dairy-free options alongside regular menu items. The caf provides refreshments for parents with a selection of teas, coffees, and snacks, ensuring all dietary needs are met with staff trained in allergen management.
Sensory Room
This dedicated space provides a calming environment for children with sensory processing needs. Featuring specialized lighting and tactile equipment, the room offers a quiet alternative to the main play area. The facility is designed to support children with autism and other sensory sensitivities while maintaining accessibility for all visitors.
Event Hosting
Beyond regular play sessions, we host special events and classes for families. The facility accommodates seasonal activities and themed parties with exclusive access options. Our event calendar includes regular programming for different age groups, with additional special events promoted through social media and community channels.
Questions
What are Treetops Soft Play Soft Play Soft Play's opening hours?
We're open Monday-Friday 10am-3pm during term time and school holidays. Saturday and Sunday 10am-3:30pm. Check our website for special holiday schedules.
Can I book a party online?
Yes, party bookings are available through our website. For exclusive hire or unavailable time slots, please contact us directly at 01353 665111 to discuss options.
Do you cater for dietary requirements?
Yes, our kitchen provides gluten-free and dairy-free options. Please inform staff of any allergies when ordering, and we'll ensure safe food preparation and appropriate alternatives.
What play facilities are available for younger children?
We have dedicated baby and toddler zones with age-appropriate equipment. These areas feature separate entrances and are designed to provide safe play spaces for our youngest visitors.
Is there parking available at the facility?
Yes, we provide ample free parking at Lancaster Way Business Park. The car park has space for all visitors with easy access to the main entrance.
Can I bring my own food to the play centre?
No, outside food isn't permitted. Our 5* hygiene-rated kitchen offers a variety of freshly prepared meals and snacks, including allergy-friendly options for all dietary needs.
Reviews (6)
Peter Jones
Jan 24, 2022
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Amazingly friendly staff, very clean play area, place for under 1s, under 4s and a large play bit. Good cake available as well, couldnt fault it!
Charlotte McConnachie
Dec 17, 2021
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Visited with family and three children aged 10 years, 6 years and 1 year. Kids had a great time. Staff are so friendly! Refreshments are very well priced and the food (only cold options at the moment) is of good quality! Due to me and my aunt living far away from each other we met here as its in the middle, it took us over an hour each either way but we will definitely meet up here again
Alan Foreman
Nov 25, 2021
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Very good soft play area. At the moment you need to book in for a morning or afternoon place. I hope they keep it so we can book a time and day, as we do travel a good distance. Before it was hit and miss if we could get in. At the moment there is a limited selection of food and drinks, but all still good.
Yes, we will be going again.
Yes, we will be going again.
Chris Law
Nov 21, 2021
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Brilliant place and local as well , great fun for the little ones, price is very fair as well only 7 great value
Max Counter
Oct 18, 2021
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Perfect for toddlers and up! Lots to do and some separation for really young age groups which is good so they can explore freely. Slides are fun and big enough for adults to go down with them to keep them safe especially if they're little. There is a good lunch deal for the children and decent coffee/ tea and cakes for the adults. Not expensive over all and a good day out for the kids.
Vicky Wright
Sep 17, 2021
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Had the best time on Saturday. My son had his 6th birthday there and had 22 friends! It was absolutely brilliant. I could not fault one thing. Thank you so much !
