My Pharmacy

Business Details

Trusted UK Online Pharmacy | My Pharmacy

My Pharmacy is a trusted UK-based online pharmacy established to provide accessible, high-quality healthcare solutions. With over 1000 products available, we offer prescription medications, over-the-counter treatments, and health consultations through a streamlined digital platform. Our NHS-approved service ensures every prescription is reviewed by qualified UK pharmacists and prescribers, maintaining the same rigorous standards as traditional pharmacies. We prioritise patient safety through discreet packaging, free medical consultations, and comprehensive aftercare. With 12,000+ five-star Trustpilot reviews, we combine convenience with professional expertise to deliver affordable medicines nationwide.

Our team of healthcare professionals brings decades of combined experience in pharmaceutical care and digital health services. We maintain full compliance with UK pharmacy regulations and industry standards, ensuring all medications are dispensed from our licensed UK facility. Our commitment to transparency includes clear pricing, no hidden fees, and 24/7 customer support for medication-related inquiries. Through continuous service improvements, we aim to make quality healthcare accessible to all UK residents.

Services

Prescription Medications Health Consultations Over-the-Counter Treatments Medical Advice Home Delivery

Highlights and features

NHS-approved pharmacy with 12,000+ five-star reviews
Free online medical consultations with qualified professionals
Discreet packaging and next-day delivery available
Over 1000 verified medications and health products
UK-licensed pharmacists review every prescription

Associations and certifications

NHS Approved
UK Registered Pharmacy

What people say

Fast delivery Discreet packaging Professional service Easy ordering Effective treatments

Website

Update Listing

Services

Prescription Medications

We provide access to licensed prescription medications for various health conditions. Our online consultation process ensures safe and appropriate treatment recommendations. All prescriptions are reviewed by UK-registered prescribers before dispensing from our NHS-approved pharmacy. Patients receive comprehensive usage instructions and safety information with each medication order.

Health Consultations

Our qualified healthcare professionals offer online consultations for treatment eligibility assessment. The process includes completing a medical questionnaire reviewed by prescribers. Patients receive personalised treatment recommendations while maintaining full data confidentiality throughout the consultation process.

Home Delivery

We offer discreet home delivery for all prescribed medications. Orders over 40 qualify for free standard delivery across the UK. Next-day delivery options are available for urgent requirements. All packages use plain, unmarked packaging to maintain patient confidentiality during transit.

Over-the-Counter Treatments

Our online store provides access to a wide range of non-prescription medications. Products include treatments for common ailments, skincare solutions, and health supplements. Detailed product information helps customers make informed self-care decisions while maintaining safety standards.

Medical Information

We provide comprehensive medication information resources for patient education. Our platform includes detailed treatment guides, usage instructions, and safety warnings. Customers receive ongoing support through our customer service team and digital health resources.

Questions

Is My Pharmacy a legitimate UK pharmacy?

Yes, we are an NHS-approved, UK-registered pharmacy operating under strict regulatory standards. All medications are dispensed from our licensed UK facility by qualified professionals.

How does the online consultation process work?

After selecting your treatment, complete a medical questionnaire. Our prescribers review your information to ensure treatment suitability before issuing a prescription for dispensing.

What payment methods do you accept?

We accept major credit/debit cards and PayPal. Payment processing uses secure encryption technology to protect customer financial information during transactions.

Do you offer discreet delivery options?

Yes, all orders use plain, unmarked packaging with no pharmacy branding. Delivery occurs in standard courier packaging to maintain complete patient confidentiality.

What is your returns policy?

Due to medication safety regulations, we cannot accept returns of dispensed prescriptions. Unopened non-prescription items may be returned within 14 days with photographic ID verification.

How quickly will I receive my order?

Orders placed before 3pm Monday-Friday typically dispatch the same day. Standard delivery takes 2-3 working days, with next-day options available for urgent requirements.

Reviews (6)

Write a Review

Sharon Walsh

Dec 16, 2021 Report

Worst pharmacy EVER for delivery medication, every month its never on time, sometimes can be day's, terrible customer service, use teco instead soo much better.

L. K.

Nov 14, 2021 Report

Horrible service received which led to me cancelling my order. They refused to process my order despite me sending in my ID details multiple times. Bear in mind my order was stuck on hold FOR OVER 2 weeks. I did not hear from them unless I reached out first! Absolutely ridiculous. Took my order to Dr Fox who processed it within a couple of hours and sent it out! Would recommend them as they seem to know what they are doing.

Emma M.

Jun 15, 2021 Report

Edit: following the reply to my pharmacy below, I would like to state that's actually not true. The photo which shows their delivery attempt was at my fire escape where there is no doorbell. I had also contacted my pharmacy twice, but they stopped replying. I have contacted them now for a third time and hoping they'll actually respond this time. I paid for next day delivery, but the delivery person couldn't find my address and missed posting 2 days in a row. My pharmacy refused to then refund me, and instead said I should pay for redelivery which they suggested was around 30. Seriously disappointed

Danielle R. Blair

Feb 12, 2021 Report

Never in my life have i come across customer service like this. spoken to a gentleman who has made my mother cry. tell her it was her responsibility to remember to order her own prescription when this has never been the case until lately. they say they are under staffed and its my mithers responsibility who is disabled and has short term memory… issues. she tried her best to remember how ever this is not always possible. disgraceful behaviour. even after speaking to the doctor who confirmed that the pharmacy should be ordering their customers prescriptions he continued to argue with me and

D. Brown

Jan 23, 2021 Report

Did not receive item. 3 days ago, 3 days after if was supposed to arrive, I cantact MyPharmacy informing them and asking for an update. After one day they sent me an email asking me to leave them a review on Trustpilot. After 3 days more, no delivery and no reply, AVOID!
UPDATE: I have investigated further and have found that the item was received after all so I apologise and have updated the one star to three. It would have been five but as I said, my email query (using your website contact form) was ignored.

Sertan Djelal

Jan 06, 2021 Report

AWFUL service from MyPharmacy. Knowingly sent only 1 of 4 items ordered with no explanation which I then had to chase and chase to then get a partial refund. Customer service definitely not a priority for them. Use a more reputable company.