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Business Details
24 Years
experience
Your Trusted Partner for Business Telecom Solutions
Z1 Telecom was founded in 2002 with a clear mission to deliver stable, tailored communication solutions to SMEs across the UK. Over two decades, we have built enduring relationships with suppliers and clients, achieving a retention rate that sets us apart in the industry. Our core values of trust, integrity, and exceptional service guide every team member, from board-level decision-makers to frontline support staff. We offer a comprehensive range of services, including telephone systems, broadband, internet connectivity, and maintenance, ensuring businesses remain connected efficiently. Our partnerships and technical expertise allow us to provide solutions from basic telephone lines to complex multi-site private networks.

We prioritise customer-centricity, managing all communication needs through a single point of contact, from system maintenance to billing. Our Ericsson-LG accredited engineering team delivers rapid issue resolution without hidden visit charges, redefining industry standards. We support businesses during transitions, such as moving premises, by ensuring seamless connectivity and number retention. Our innovative 'Your Office in Your Pocket' solution enables remote productivity through integrated cloud-based tools. With direct access to BT Openreach systems and flexible financing options, we empower businesses to communicate efficiently while focusing on their core objectives.
Services
Telephone Systems Broadband Internet Services Maintenance SIP Solutions Moving Premises Support Office in Your Pocket
Details
  • Year established: 2002
Highlights and features
  • We have over 20 years of experience in business telecommunications.
  • Our unique maintenance approach includes no visit charges for resolved issues.
  • Ericsson-LG accredited engineering team ensures technical excellence.
  • We provide nationwide connectivity solutions tailored to SME needs.
  • Direct integration with BT Openreach systems for rapid service deployment.
Associations and certifications
  • Ericsson-LG
What people say
Very happy with their service Quickly resolved problems Smooth installation Professional engineers Claire in tech support always available
Services
Telephone Systems
We design and install business telephone systems tailored to SME requirements. Our solutions include IP-based platforms like iPECS eMG80 and UCP100, enabling unified communications with video, conferencing, and cloud integration. Systems are scalable, ensuring reliability and adaptability for growing businesses.
Broadband
We offer high-speed broadband solutions including SOGEA, FTTP, and leased lines. These services provide guaranteed speeds, uncontended connections, and rapid fault resolution, ensuring businesses maintain optimal online performance for critical operations.
Maintenance
Our Ericsson-LG accredited engineers provide proactive maintenance and rapid issue resolution. We prioritise remote fixes and waive visit charges for unresolved problems, setting industry standards for cost-effective, reliable telecom system upkeep.
SIP Solutions
We transition businesses to SIP-based telephony, future-proofing communications ahead of the UK's ISDN switch-off. Our solutions reduce call costs, enable flexible line management, and integrate with existing infrastructure for seamless adoption.
Office Mobility
Our cloud-based 'Office in Your Pocket' solution allows employees to manage communications and projects remotely. Integrated CRM and project management apps enable productivity from any location via mobile devices.
Questions
What services does Z1 Telecom offer?
We provide telephone systems, broadband, internet connectivity, maintenance, SIP solutions, and remote office tools for SMEs.
Can Z1 Telecom help with moving premises?
Yes, we ensure seamless connectivity during relocations and help retain existing phone numbers.
Do you offer financing options?
Yes, we arrange tailored financing to support efficient business communication upgrades.
Are your services available nationwide?
We deliver telecom solutions to businesses across the UK.
How do you handle emergency repairs?
We prioritise rapid resolution but do not offer 24/7 emergency services.