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Business Details
29 Years
experience
Your Trusted Partner for Payroll Solutions in Selborne
Established in 1997, we have built a reputation as a trusted provider of managed payroll services across the UK and Ireland. Our team combines over 25 years of industry expertise with HMRC-recognised software to deliver accurate, compliant payroll solutions tailored to businesses of all sizes. We prioritise real-time information submissions, auto-enrolment compliance, and seamless integrations with leading accounting platforms and pension providers. Our dedicated account managers ensure timely processing within 1-2 working days, supported by secure employer and employee portals for streamlined access to payslips, P60s, and year-end documentation.

Backed by long-standing client relationships and GDPR-compliant data security measures, we offer telephone and email support to address queries promptly. Our commitment to legislative knowledge and client-centric service has made us a preferred partner for organisations seeking to simplify payroll while maintaining precision and regulatory adherence.
Services
Managed Payroll HMRC Compliance RTI Submissions Auto Enrolment Employee Portals Pension Integration
Details
  • Year established: 1997
Highlights and features
  • We offer 25+ years of payroll expertise with HMRC-recognised software
  • Our team provides dedicated account management for personalised support
  • We ensure timely RTI submissions and auto-enrolment compliance
  • Our systems integrate with Xero, QuickBooks, Sage, and major pension providers
  • We operate UK GDPR-compliant data security with encrypted portals
What people say
Professional & efficient Reliable payroll service Invaluable resource Consistently provided service Payroll questions
Services
Managed Payroll
Our managed payroll service handles all aspects of payroll processing, including salary calculations, tax deductions, and compliance reporting. We ensure accurate monthly processing within 1-2 working days, allowing time for client review. The service includes bank file generation, RTI submissions, and integration with accounting software to streamline financial workflows.
Auto Enrolment
We manage auto-enrolment obligations by assessing payroll data, operating postponement rules, and generating required pension correspondence. Our system automatically identifies eligible employees and ensures compliance with The Pensions Regulator requirements. This service covers communication with pension providers like NEST and The People's Pension.
Employee Portals
Employee portals provide 24/7 access to payslips, P60s, P11Ds, and P45s through a secure, encrypted platform. Employees can retrieve historical documents without administrative requests, reducing HR workload. All data is protected using AWS Dual-Layer Server-Side Encryption and stored in UK-based data centres.
RTI Submissions
We handle HMRC Real Time Information submissions to ensure regulatory compliance. Our system automatically prepares and submits FPS and EPS reports by deadlines, avoiding penalties. This includes year-end adjustments and reconciliation of PAYE, NICs, and student loan deductions.
Pension Integration
Our payroll system integrates directly with major pension providers including NEST, NOW: Pensions, and The People's Pension. This enables automated contribution calculations and file transfers, reducing manual data entry. The service supports both defined contribution and defined benefit pension schemes.
People
Darren Fegan
Senior Director, Finance
With over 15 years in financial leadership roles, Darren oversees payroll operations for Applied Systems Europe's UK and Ireland divisions. He has collaborated with I-PAY for a decade, leveraging their legislative expertise to ensure compliance across multinational operations.
Jennifer Cunningham-Howard
HR Manager
Jennifer manages HR operations for Excalibur Cleaning's 100+ employees. She has relied on I-PAY's payroll services for 25 years, citing their reliability and ability to adapt to evolving regulatory requirements as critical to her team's efficiency.
Ryan Lochhead
Director
As Network Needs' director, Ryan transitioned to I-PAY after experiencing inefficient payroll processes. He has championed their streamlined approach since 2015, noting significant time savings and improved accuracy in payroll reporting for his organisation.
Questions
What's included in your managed payroll service?
Our service includes payroll processing, RTI submissions, employer/employee portals, pension integration, and HMRC compliance. We handle calculations, reports, and file generation while providing telephone and email support.
How does your auto-enrolment compliance work?
We assess payroll data monthly, apply postponement rules, and generate required pension correspondence. Our system ensures compliance with The Pensions Regulator requirements and communicates directly with providers like NEST.
Can you help new employers set up PAYE schemes?
Yes, we guide new employers through HMRC registration and act as PAYE agents once you receive your Employer Reference, ensuring proper setup of payroll systems and compliance frameworks.
How secure is my payroll data?
Data uses UK GDPR-compliant software with AWS Dual-Layer Encryption. Portals employ SSL encryption, and all documents are stored in UK data centres to meet strict security and compliance standards.
What accounting software integrations do you support?
We integrate with Xero, QuickBooks, and Sage for nominal imports, plus NEST, The People's Pension, and NOW: Pensions for automated pension contributions and reporting.
How quickly can I migrate from another payroll provider?
Migration typically completes within 5-10 working days using year-to-date data from your current system. Our team assists with data export and setup to ensure seamless transition with minimal disruption.