Jenkins & Pain

Business Details

Award-Winning Accident Repair Services in Dover, Kent

Established with over a century of combined experience in Kent's automotive repair industry, Jenkins & Pain is an award-winning vehicle accident repair centre dedicated to delivering efficient, high-quality solutions. Our BSI Kitemark-approved processes ensure rapid yet meticulous repairs for cars, light commercial vehicles, and motorhomes, utilising cutting-edge technology and manufacturer-approved parts. We prioritise environmental responsibility through carbon-neutral operations and eco-friendly paint systems, while our express repair services and courtesy vehicle fleet minimise client inconvenience.

Approved by all major insurers, our team of qualified technicians guarantees pre-accident condition restoration, supported by ADAS resets, steering geometry alignment, and comprehensive damage assessments. Our commitment to transparency, safety standards, and customer satisfaction has solidified our reputation as Kent's leading accident repair specialists.

Services

Car Body Repair Van Repairs Express Repairs ADAS Resets Steering Geometry Repair

Highlights and features

BSI Kitemark-approved repair processes guarantee safety and quality
Express repairs completed in under half a day using manufacturer-approved parts
Complimentary courtesy vehicles available during repairs
In-house ADAS reset and steering geometry alignment capabilities
Carbon-neutral operations with environmentally approved paint systems

Associations and certifications

BSI Kitemark

What people say

Professional and polite Looks like new Highly recommend

Website

Update Listing

Services

Car Body Repair

Our car body repair service addresses all damage levels from minor scratches to major structural repairs. Using manufacturer-approved parts and temperature-controlled spray booths, we restore vehicles to pre-accident condition. Our qualified technicians employ advanced diagnostic equipment and SMART repair techniques for efficient solutions. This service maintains vehicle warranties and residual value while ensuring safety compliance through precise paint matching and ADAS resets.

Van Repairs

Specialised light commercial vehicle repairs up to 3.5 tonnes are completed with minimal downtime. Our repair-over-replace philosophy reduces costs while maintaining safety standards. Services include panel repair, bumper restoration, and ADAS resets using manufacturer-approved processes. We offer courtesy vans during repairs and work directly with insurers to streamline claims. Our facilities accommodate vehicles up to 6m long and 3.5m high for comprehensive commercial solutions.

Express Repairs

Express repairs complete minor damage restoration in under half a day using advanced paint technology. This service covers scuffs, scratches, and dents while maintaining manufacturer warranties. Temperature-controlled spray booths ensure durable finishes with spectrometer-accurate colour matching. Ideal for reducing insurance costs and client inconvenience, repairs are conducted by trained technicians using environmentally approved materials for immediate road readiness.

ADAS Resets

Post-repair ADAS resets recalibrate advanced driver assistance systems including lane departure warnings and autonomous emergency braking. Our in-house facility uses manufacturer-specific equipment to ensure camera and sensor accuracy. This critical service maintains vehicle safety compliance after bodywork, preventing system malfunctions that could compromise roadworthiness. Technicians follow Euro NCAP guidelines to restore optimal ADAS functionality.

Steering Geometry Repair

Precision steering geometry realignment corrects misalignments caused by accident damage or road impacts. Using industry-standard equipment, we restore optimal tyre contact and braking performance. This service prevents uneven wear and enhances vehicle stability by recalibrating suspension angles to manufacturer specifications. Completed within 24 hours, it ensures safety compliance and extends vehicle longevity through accurate alignment checks.

Questions

What types of vehicles do you repair?

We repair all makes of cars and light commercial vehicles up to 3.5 tonnes, including motorhomes and vans.

Do you offer courtesy vehicles?

Yes, we provide complimentary small hatchbacks and light commercial vehicles during repairs, subject to availability.

Are your repairs insurance-approved?

We are approved by all major insurers and handle both fault and non-fault claims directly with insurance companies.

Can you perform ADAS resets?

Yes, we offer in-house ADAS resets to recalibrate safety systems after body repairs using manufacturer-specific equipment.

What environmental practices do you follow?

We are carbon-neutral with environmentally approved paints and green parts recycling to minimise our ecological footprint.

Reviews (6)

Write a Review

Kevin Sturgess

Jan 19, 2022 Report

I had a scuff to my rear bumper courtesy of a lady driver, her insurance were good and accepted liability. My insurance company use Jenkins & Pain, the lady who called to book me in was brilliant and fun to speak with. I had to mess them about with dates due to other unforseen circumstances, she was great. The work was sorted and the repair was really good. I want to say the lady who dealt with me, I am sorry I cant recall her name as I write, was brilliant.

Lee Harris

Jan 17, 2022 Report

Positive:Professionalism,Quality
Excellent service and first class body repair to damaged rear end of car. You'd never know it happened ! Highly recommended.
Services:Body & Trim,Painting

John Potter

Dec 29, 2021 Report

I would advise anyone using the service to check what they are actually getting. I found out the car car was being repaired farther than replacement of the plastics on the day my wife took it in. Had I known I would have rejected it there and then as we had only owned the car for a few weeks. When I challenged this to found the receptionist rude and abrupt and lacked compassion in regards to why I wanted my wifes car repaired to a standard that we brought it in. Having had the similar car repaired some years ago and seeing the repair fail after a few years I dont want to experience this again

Zoe Baker

Nov 29, 2021 Report

Unfortunately our car went into the garage in a sad state from an accident. Our insurance uses this garage for their customers and I have to say i couldn't of asked for a better garage and bunch of workers! They were fantastic from start to finish, they were very happy to cater to my needs to come and collect the car and were fantastic at providing us with a rental car as I think at the time a courtesy car was not available bearing in mind we paid no additional costs just our excess on the insurance. They were friendly, prosfessional and kept us informed on what they were doing and how long it

Jen Shelton

Oct 29, 2021 Report

Really impressed. My little Fiat came back to as new. New panels or a new boot covering had been fitted . Repainted and polished. It looked as new.
Collected from my house. When the work completed returned to my house. Total efficiency , no problems. Just very impressed, with the whole package,very impressed.

Andrea Alman

Oct 10, 2021 Report

Positive:Professionalism,Punctuality,Quality,Value
Great company! Excellent communication and a perfectly done repair and paint job on my Jeeps bonnet. Im over the moon and can highly recommend Jenkins & Pain. Definitely well deserved 5 stars!