Business Details
47 Years
experience
Your Trusted Car Dealer in Sittingbourne
Established for over 45 years, we have built an enviable reputation for exceptional customer service, unrivalled after-sales care, and meticulously handpicked vehicles. Our traditional approach prioritises transparency, avoiding hard-sell tactics, with prices inclusive of all necessary services. As a family-run business, we value long-term relationships, treating every client as part of the St Michaels family. Our cars undergo rigorous preparation, including manufacturer-standard servicing, professional valeting, and comprehensive warranty coverage. We provide two keys, HPI checks, and MOTs where required, ensuring complete peace of mind.Our dedicated team offers unhurried advice, supporting informed decisions without pressure. Over decades, we have cultivated a loyal customer base through consistency and integrity, reflected in our 4.8 Google rating from 423 reviews. Financing options are available through regulated partners, with transparent terms and no hidden fees. Our commitment to quality extends to part-exchange valuations, where fairness and openness remain paramount. For generations, we have remained synonymous with trust in the Kent automotive market.
Services
Used Car Sales
Part-Exchange Valuations
Vehicle Finance
MOT Testing
Servicing
HPI Checks
Warranty Provision
Car Appraisals
Test Drives
Paperwork Assistance
Details
- Year established: 1979
Highlights and features
- Over 45 years of experience in automotive retail
- Family-run business with traditional values
- No hidden fees all advertised prices include full preparation
- Stocking up to 200 low-mileage cars across two sites
- Free part-exchange valuations with fair pricing
Associations and certifications
- Financial Conduct Authority
What people say
Stress free experience
Friendly and approachable
100% Recommend
Excellent Service
No pressure selling
Services
Used Car Sales
We provide meticulously prepared, low-mileage used cars sourced from trusted suppliers. Every vehicle undergoes manufacturer-standard servicing, professional valeting, and comprehensive warranty checks. Our no-pressure sales approach ensures unhurried decision-making with expert guidance. Customers benefit from two free keys, HPI checks, and MOTs where required.
Part-Exchange Valuations
We offer fair, transparent valuations for part-exchange vehicles, often exceeding main dealer offers. Our process avoids unrealistic initial quotes followed by reduced prices upon inspection. Vehicles of all conditions are considered, including those suitable only for scrap. The appraisal occurs simultaneously with your car selection.
Vehicle Finance
Flexible finance packages available through regulated partners include hire purchase, PCP, and balloon payment options. We work with leading providers to find tailored solutions, including 0% deposit schemes. Full transparency is maintained regarding interest rates, repayment terms, and associated fees.
MOT Testing
Comprehensive MOT testing ensures vehicles meet required safety and environmental standards. A new MOT is provided for all cars requiring it, with existing tests valid for at least six months. Our preparation process includes pre-MOT inspections to identify and rectify potential issues.
Servicing
All vehicles receive manufacturer-standard servicing before sale, including essential part replacements and fluid top-ups. Our service centre provides ongoing maintenance support, ensuring continued reliability and adherence to warranty requirements.
People
Steve
Sales Executive
With 15 years of automotive sales experience, Steve specialises in matching customers with vehicles that suit their lifestyle needs. His consultative approach and technical knowledge have earned him multiple customer commendations for patience and transparency.
Grahame
Senior Sales Advisor
Grahame has been with St Michaels Garage for 18 years, developing expertise in luxury and performance vehicle sales. He consistently receives praise for his no-pressure guidance and after-sales support.
Liam
Sales Consultant
Liam brings five years of dealership experience with particular expertise in hybrid and electric vehicle technology. Customers commend his ability to simplify complex financing arrangements and technical specifications.
Gordon
Finance Specialist
Gordon has managed vehicle finance packages for 12 years, helping over 1,000 customers navigate their financing options. His knowledge of credit provider requirements ensures smooth approval processes.
James
Part-Exchange Manager
James oversees the part-exchange valuation process with over two decades of experience assessing vehicle values. His expertise in classic car valuation makes him a trusted advisor for older models.
Questions
What part-exchange options do you offer?
We accept all vehicles for part-exchange, including those suitable only for scrap. Our valuation process provides realistic, honest assessments with no hidden charges.
Are your advertised prices inclusive of all costs?
Yes, our prices include two keys, comprehensive warranty, MOT (if required), HPI check, and manufacturer-standard servicing – no unexpected fees.
Do you offer finance packages?
We provide 0% deposit finance options through regulated partners, including HP, PCP, and balloon payment arrangements tailored to individual circumstances.
How are your cars prepared?
Every vehicle undergoes manufacturer-standard servicing, professional valeting, paintwork polishing, minor cosmetic repairs, and thorough pre-delivery inspections.
What after-sales support exists?
As part of the St Michaels family, you receive ongoing support including courtesy cars, fair mechanical assistance, and lifetime technical advice.
Can I test drive multiple cars?
Yes, we encourage extended test drives of multiple vehicles to ensure the perfect match, with no time pressure or sales team accompaniment required.
Videos
Reviews (5)
Brian Buckland
Dec 20, 2021
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What a great family business very easy to talk with. Great selection of cars. Thank James a pleasure doing business with you.
Serina Young
Nov 07, 2021
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We just brought a new car from here I I recommend highly no sales pitch no hassel, Steve Solley let us look around and test drive at our pace. We really recommend this garage.
Oo Hollaway Oo
Oct 14, 2021
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I bought a Ford Focus from this dealership from this dealership, their service was top notch! First impressions, the website you can see they really look after their customers and vehicles they sell as it is very selected and low milages! Being new in the area made me unsure who to go to. The moment I arranged a viewing my mind was put at ease. They left me to inspect the vehicle without breathing down my neck. From the sale, all the way up to having the car for a few weeks they were very professional! Any little problems with it they sort it without arguments or hassle. I will be using these guys
Val Newman
Sep 07, 2021
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Bought a micra from here 5 years ago on my own such great service that when my husbands car needed replacing we went back. another great experience and another great car. thank you Steve always a pleasure
Emily Eden
Aug 21, 2021
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Credit where it’s due, these guys have been absolutely amazing, we have faffed around and changed car but nothing has been a issue they all have been so accommodating for us. Thank you so much, wouldn’t go else where that’s the sure! Xx
