Business Details
50+ Years
experience
Handmade British Shoes Since 1966
Established in 1966, Herring Shoes has built a reputation for crafting exceptional handmade shoes that combine timeless design with meticulous artistry. Our collection, created by skilled artisans, caters to discerning customers who value quality and sophistication. With a global customer base of over 60,000 satisfied clients, we offer an extensive range of formal and casual footwear, including bespoke options for special occasions. Our commitment to excellence is reflected in our 4.9 rating, supported by thousands of five-star reviews across trusted platforms. We provide worldwide shipping with over two decades of logistics expertise, ensuring seamless delivery and returns.Our dedicated customer service team is available via multiple channels, including email, phone, and live chat, to assist with inquiries about sizing, product care, and styling. We maintain transparency in our operations, offering detailed guides on shoe maintenance, break-in processes, and fit assessment. Our partnerships with renowned brands and adherence to traditional craftsmanship techniques underscore our authority in the footwear industry. We prioritise customer satisfaction through flexible payment options, comprehensive warranties, and a curated selection of factory-second items for value-conscious shoppers.
Services
Formal Loafers
Oxford Toe Cap Shoes
Wedding Footwear
Shoe Care Products
Global Shipping
Details
- Year established: 1966
Highlights and features
- We have over 55 years of expertise in handmade footwear craftsmanship
- Our 4.9 rating reflects thousands of verified five-star reviews
- We offer worldwide shipping with two decades of logistics experience
- Our customer service team provides expert guidance on sizing and care
- We maintain strict quality control through traditional artisan methods
What people say
Impeccable quality
Excellent service
Timely delivery
Great selection
Knowledgeable staff
Services
Handmade Shoes
Our handmade shoes combine traditional craftsmanship with premium materials. Each pair undergoes 45+ production stages to ensure durability and comfort. Customers benefit from precise construction techniques that improve fit over time.
Shoe Care Products
We offer Saphir shoe care products for preserving leather quality. Our range includes polishes, protectors, and cleaning kits. Proper maintenance extends footwear lifespan while maintaining aesthetic appeal.
Global Shipping
Our logistics network covers 150+ countries with tracked shipping options. Orders typically dispatch within 24 hours. We provide clear customs documentation to prevent delivery delays.
Size Guidance
We provide detailed sizing charts and break-in period advice. Our team offers personalised fit consultations. Customers can return unworn items within 14 days for size exchanges.
Factory Seconds
Our factory-second items have minor imperfections at reduced prices. These products undergo quality checks. This option provides access to premium footwear at accessible price points.
Questions
How do I determine my shoe size?
Refer to our detailed sizing charts or contact our team for personalised fit guidance.
What is the break-in period for new shoes?
Most pairs require 3-5 wears to adapt to your foot shape. Follow our care instructions for optimal results.
Do you offer international shipping?
Yes, we ship to 150+ countries with tracked delivery options available.
What's your return policy?
Unworn items can be returned within 14 days for a full refund or exchange.
How should I care for leather shoes?
Use our Saphir care products and follow our online guides for cleaning and polishing techniques.
Are factory-second items covered by warranty?
Yes, all footwear carries our standard warranty regardless of purchase category.
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Reviews (7)
Mrfour Twenty
Apr 10, 2021
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Great selection of fashionable shoes at competitive rates, amazing staff and customer service! Will return soon and Recommend to friends :)
Babak Najand
Mar 26, 2021
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After 2 years of wearing a pair of herring shoes, on and off, the sole of of the shoes was damaged, made it impossible to wear. When ask the customer service for advice, a very rude person responded that it would have been normal, and that I would have needed to send the shoes for changing the soles and pay 120 ! When I mentioned that I had never seen this problem with other reputable brands, he simply denied my opinion. I believe their attitude to clients is unhelpful and unprofessional.
Joseph Stanley
Mar 10, 2021
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Undoubtedly one of the very best online retailers of shoes and accessories I've ever come across. Bought 2 pairs of church's shoes from them recently, with excellent customer service and first class delivery. Lovely freebies with my order. About to order again
Frankie J.
Jan 11, 2021
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Have been buying shoes from Herring for over 10 years now. Once you know your lasts sizing is perfect. Shipping to Sydney is fast even during a pandemic. For Australians the VAT saving usually makes up for the courier delivery cost.
Ian Carroll
Jan 01, 2021
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I've recently had two orders from Herring. Both were of excellent quality and were supplied quickly even though the orders fell in or around the xmas holiday period. Great products and great service.
Tim Pockett
Sep 24, 2020
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An absolute pleasure to visit the store in Kingsbridge. Adam went way beyond expectation, helping me find the right size and last shape for my feet and guiding me on which brands would best fit me. Although the pair I wanted was not in store, he organised for them to be sent directly to my address in the next few days. Really couldnt recommend him or the company enough. When I contacted the company to return an addition pair of boots, I spoke with Chris who was just as friendly and helpful, demonstrating Herrings companywide excellent customer service. Great boots too!
Simon Lewis
Mar 11, 2020
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Excellent quality, choice, price and real human touch service that is second to none! Always knowledgeable, courteous and efficient. I never go anywhere else now for my foot ware. Best in the UK without a doubt.
