Telecom Green

Business Details

27 Years

experience

Your Trusted Independent Telephone Engineers

Established in 1999, Telecom Green has built a reputation as a trusted provider of independent telephone engineering services. Our journey began in 1998 as Eagle Associates, trading in used telecom equipment, before evolving into Telecom Green in 2005 with a focus on recycling and engineering. With over two decades of experience, we serve major PLCs and local clients across the UK, offering repair, cabling, installation, and survey services. Our team combines technical expertise with a commitment to sustainability, prioritizing system repairs over replacements. As part of a nationwide network of engineers, we deliver impartial advice and solutions tailored to both business and residential needs. Our proven track record includes resolving complex telecom issues for organisations like the Environment Agency and NHS Trusts.

We pride ourselves on transparency, avoiding pushy sales tactics while maintaining competitive pricing. Our blog shares industry insights, from broadband troubleshooting to legacy system maintenance, reflecting our deep technical knowledge. Headed by Rob Govier, a seasoned engineer with aviation and telecoms industry experience, we blend professionalism with a personable approach. Clients value our methodical problem-solving, affordability, and dedication to leaving workspaces tidier than found. From North-East England, we operate nationwide, combining local service with national expertise.

Services

Telephone System Repair Cabling Services Installation Fault Tracing Survey Services Home Phone Repair PABX Recycling Broadband Problem Resolution Legacy System Maintenance Telecom Consultation

Details

Year established: 1999

Highlights and features

We offer over 20 years of telecoms engineering experience across UK PLCs and local businesses
Our engineers provide impartial advice without pushy sales tactics
We prioritise repairing systems over unnecessary replacements
We serve both major corporations and residential clients with equal dedication
Our environmentally-conscious approach ensures responsible telecom equipment recycling

What people say

Cost-conscious Polite Technically-knowledgeable Methodical Efficient

Website

Update Listing

Services

Telephone System Repair

Specialist repair of business and residential telephone systems, including legacy PABX equipment. Our engineers diagnose and resolve intermittent faults, cabling issues, and system failures. With experience across brands like BT Nortel, we restore functionality without unnecessary replacements.

Home Phone Repair

Professional home phone and broadband repair services for domestic properties. We address wiring problems, master socket issues, and connectivity faults. Our engineers resolve complex residential telecom problems at competitive rates without compromising quality.

PABX Recycling

Environmentally responsible removal and recycling of legacy telephone systems. We handle large-scale PABX decommissioning projects for businesses, ensuring compliance with waste regulations. Our service includes site clearance and cable tidy-up post-removal.

Broadband Problem Resolution

Diagnosis and resolution of broadband connectivity issues, including speed optimisation and line fault tracing. We identify wiring faults, router placement issues, and service provider coordination needs. Our engineers implement lasting solutions for both domestic and commercial clients.

Cabling Services

Structured cabling installation and maintenance for voice and data networks. We provide Cat5e/Cat6 cabling, fault tracing, and infrastructure upgrades. Our work supports reliable telecom systems in both new installations and legacy environments.

Questions

What areas do you cover for telecom services?

We operate nationwide but focus on North-East England, covering Stockton-on-Tees, Middlesbrough, Darlington, and surrounding regions.

Can you repair old telephone systems?

Yes, we specialise in maintaining and repairing legacy PABX systems alongside modern telecom equipment.

Do you offer emergency repair services?

We prioritise urgent cases but don't provide 24/7 emergency cover. Contact us for same-day assessment when possible.

How do you handle broadband connectivity issues?

We diagnose wiring faults, router configurations, and service provider coordination to resolve broadband problems systematically.

What's your approach to equipment recycling?

We ensure environmentally compliant disposal of telecom equipment, including complete PABX system removal and component recycling.

Reviews (5)

Write a Review

Diane Jones

Dec 22, 2021 Report

Excellent service - I received very prompt response to my enquiry about engineers in my area, and was able to make contact with a very experienced and helpful guy.

Steven Thorpe

Oct 27, 2021 Report

I contacted rob via Facebook messenger, I was abit apprehensive to contact him this way. But not having any broadband and having screaming kids. This approach was a no-brainer for me, he replied back to me and helped sort out the problem within 24hrs of my first initial message.
Cheers rob

Robert Rossall

Oct 18, 2021 Report

Rob is a professional with knowledge and contacts everywhere, it seems, to assist with cabling problems. Excellent

Penny Jones

Sep 27, 2021 Report

Virgin phone not working, check line message on it. Checked line, nothing, outside it looks like a wire has been severed.
Messaged Rob and he gave me not only advice but recommended a trusted engineer in my area called Lee.
Lee will come out & fix the problem for my elderly mum.
Cannot thank Rob enough for his patience & advice. Would highly recommend.

Xenia Short

Sep 24, 2021 Report

Having had lousy service from openreach and servers' farmed out engineer, we have had come and go signal on web and landline. Both in poor health, we need our care line working properly and clear communication with 999 and doctors.Found Rob's site and was fascinated at the practical detail that we oldies could do and help ourselves, which helped us diagnose our own problems. Neither openreach or server willing to rewire, even if paid. I remembered Rob's offer and almost immediately he got back to me with details of a local engineer, whom I have contacted. I was touched Rob would be so generous