Business Details
Handmade Custom Sofas & Furniture in London
For nearly two decades, sofa.com has been dedicated to crafting beautiful handmade furniture fuelled by our inherent passion for interiors. Our mission as a brand is to help our customers 'find the one', focusing on our quality promises so you can indulge and enjoy your sofa for years to come. From first welcoming our customers in our Chelsea showroom to expanding to nationwide showrooms and House of Fraser concessions, we have always prioritised quality, value, and style. With over 100 indulgent fabrics and a vast array of styles, we look to inspire our customers from their very first interaction with sofa.com. Our growing range of fabrics are customisable to our extensive collection of handmade sofas, offering everything from classic to contemporary.Valuing the customer's journey above all, we prioritise a smooth and enjoyable experience for all of our customers. Skilfully handmade by our dedicated craftsmen at our factory in Pozna, your comfort is our number one priority. No matter what you're shopping for, upmost care is put into your new handmade piece. From the moment you step into our showrooms to the delivery of your dream sofa, we are committed to delivering quality at every step. Our 4-6 weeks delivery time ensures your bespoke creation is crafted with precision, while our lifetime guarantee on frames underscores our confidence in enduring quality.
Services
Handmade Sofas
Custom Fabrics
Bespoke Armchairs
Tailored Beds
Fabric Protection
Delivery Services
Showroom Consultations
Returns Service
Customer Support
Trade Accounts
Highlights and features
- Handmade in our Polish factory with 4-6 weeks delivery
- Customise from 100+ premium fabrics including Ralph Lauren and Designers Guild
- Lifetime guarantee on sofa frames
- Bespoke leg and cushion personalisation options
- Interest-free credit available on orders over 350
What people say
Exceptional quality
Wide fabric choice
Perfect fit for homes
Excellent customer service
Bespoke options available
Services
Handmade Sofas
Our sofas are meticulously handcrafted in Pozna, Poland, using premium materials and traditional techniques. Customers can choose from 2-seaters to modular designs, with options for fabric, leg style, and cushion personalisation. Each piece comes with a lifetime frame guarantee, ensuring lasting quality and comfort tailored to individual preferences.
Custom Fabrics
We offer over 100 fabric options from renowned brands like Ralph Lauren and Designers Guild. Customers can select from natural linens, cashmere velvets, and luxury leathers, or supply their own fabric for complete customisation. Our fabric protection technology ensures spill resistance while maintaining premium texture and appearance across all handmade furniture pieces.
Bespoke Armchairs
From classic wingbacks to modern recliners, our armchairs combine ergonomic design with artisan craftsmanship. Available in all fabric options and leg styles, each chair is made to order with attention to detail. The bespoke process allows full customisation of dimensions, materials, and finishing touches to match individual interior schemes.
Tailored Beds
Our bed collection features handmade headboards and bases in various sizes from single to super king. Customers can select upholstery fabrics matching their sofa choices, with options for storage integration and matching bedroom furniture. Each bed is crafted with the same quality standards as our seating collection, ensuring cohesive design across living spaces.
Delivery Services
We provide nationwide delivery within 4-6 weeks of order confirmation. Our white-glove service includes room-of-choice placement and packaging removal. For international deliveries beyond the UK and Republic of Ireland, customers can contact our team for bespoke arrangements, ensuring safe transport of handmade furniture to their destination.
Questions
Can I return a custom-made sofa?
Due to their bespoke nature, custom-made sofas cannot be returned under our standard 14-day returns policy. We recommend thorough consideration before placing your order.
How long does delivery take?
All handmade furniture takes 4-6 weeks for delivery as each piece is crafted to order at our Polish factory before being delivered to your home.
What fabric options are available?
We offer over 100 premium fabrics including Ralph Lauren, Designers Guild, and Colefax & Fowler collections, with options for natural linens, velvets, and luxury leathers.
Do you offer interest-free credit?
Yes, we provide interest-free credit on orders over £350 through our partnership with Novuna Personal Finance, subject to status and affordability checks.
Can I use my own fabric?
Yes, we can upholster any sofa in your chosen fabric, whether from our collection or an external source, ensuring your vision becomes a reality.
Are there physical showrooms?
We have showrooms across the UK including our flagship Chelsea location, plus House of Fraser concessions for in-person consultations and fabric samples.
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Reviews (5)
Nora Salonen
Nov 30, 2018
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Knowledgeable and helpful staff, not pushy at all, letting you browse in peace with prosecco/beer. Great selection of sofas to try, and the choice of fabrics is huge.
Yukicchi Yukicchi
Oct 09, 2017
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Unfortunately much too expensive for me, might have cheaper sofas online or in a different store, but this one is quite small so not there wasn't a lot there. At least staff was friendly though.
Qype User Elcraw
Mar 29, 2011
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I bought the Buttons bed from sofa.com about 6 months ago. It was great value and the delivery service was fantastic - the guys who delivered the bed and put it together on site, couldn't have been nicer or more efficient. I looked around for ages to find a bed I liked and sofa.com was way cheaper than all the other high street shops, and the beds were much nicer. Highly recommended. In fact I liked the bed so much I've just ordered another one! Not the same one, but similar. I can't remember the name. That's due to arrive in 2 weeks time.
Qype User Torimr
Feb 23, 2011
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A great website - so easy to navigate, clear, user friendly, quirky and reassuring in terms of description, quality, service and end product. I have ordered two items from Sofa.com in the last six weeks and am really delighted with them both. Both came as promised with no added complication - and I felt as if I was a valued customer all the way through the process, even when receiving emails from sofa.com. Well done - am very very impressed and you deserve success. The products are super and with no hidden flaws. I will recommend your company to others without hesitation - and I have never visited
Qype User PaulRo
Feb 07, 2010
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Sofa.com do wonderful sofas. We bought two (yes two) of the bluebell sofa in heat and dust and they are wonderfully made and have a timeless elegance that fits with our victorian house. In fact, we never used one and it's not for sale (clikc here if you want to buy it)
Having looked at all the competition they are the best combination of value and solid workmanship: not cheap, but you get what you pay for.
http://bluebellsofacom.blogspot.com/
Having looked at all the competition they are the best combination of value and solid workmanship: not cheap, but you get what you pay for.
http://bluebellsofacom.blogspot.com/
