Business Details
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
SSG Support Services Group is a rapidly expanding security services provider with nationwide operations across the UK. Our 24/7 control team in London ensures service excellence through a dedicated workforce of SIA-trained security officers. We specialise in balancing essential security needs with exceptional customer care for retail, corporate, and commercial clients. Our rigorous selection, vetting, and training processes ensure our officers embody our core values of candour, collaboration, and relentless innovation.With recognition as an SIA Approved Contractor and ACS Pacesetters member, we maintain top-tier audit scores while delivering value-driven solutions that enhance client productivity and safety. Our mission focuses on deterring crime, protecting assets, and fostering a supportive work environment that rewards excellence and drives continuous improvement.
Services
Manned Guarding
CCTV Monitoring
Alarm Response
Event Security
Key Holding
Concierge Services
Retail Security
Construction Security
Dog Handling
Traffic Management
Highlights and features
- We operate 24/7 with a dedicated control room in London.
- Our SIA Approved Contractor status reflects industry-leading audit scores.
- We achieved +141/145 in annual SIA audits, placing us in the top 1%.
- Our security officers receive rigorous SIA-certified training and vetting.
- We pioneered disruptive innovations in security service delivery.
Associations and certifications
- SIA Approved Contractor Scheme
- ACS Pacesetters
Services
Manned Guarding
Our SIA-certified officers provide physical security presence at premises, combining crime deterrence with customer service excellence. Services cover retail outlets, corporate offices, and commercial properties. Officers undergo rigorous vetting and scenario-based training to handle access control, incident management, and client interaction.
CCTV Monitoring
24/7 remote monitoring of security camera networks using advanced analytics and real-time alert systems. Our control room team coordinates with on-site personnel for rapid response to suspicious activities. Services include public space surveillance and integration with alarm response protocols.
Event Security
Specialist security for concerts, festivals, and corporate events featuring trained stewards and risk mitigation strategies. Services include access control, bag searches, and coordination with emergency services. Our team handles crowd management for venues up to 10,000+ attendees.
Key Holding
Rapid response to triggered alarms with key-holding officers arriving within 15 minutes. Services include property checks, system resets, and incident reporting. Our SIA-certified team works with police to verify emergencies before entry.
Concierge Services
Professional reception services combining visitor management with security oversight. Officers handle access control, package handling, and emergency coordination while maintaining a welcoming environment. Available for corporate buildings and residential complexes.
Questions
What security services do you offer?
We provide manned guarding, CCTV monitoring, event security, key holding, and specialist services like dog handling and traffic management.
Are your security officers licensed?
All officers hold SIA certification with regular refresher training in conflict resolution and emergency procedures.
Do you operate 24/7?
Yes, our London control room operates 24 hours with rapid response teams available nationwide.
What accreditations do you hold?
We are SIA Approved Contractors and ACS Pacesetters members, achieving top 1% audit scores.
How quickly can you respond to alarms?
Our key-holding officers guarantee arrival within 15 minutes of alarm activation.
Do you serve commercial clients?
We specialise in retail, corporate, construction, and event security with tailored solutions for businesses.
