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Business Details
39 Years
experience
Trusted Footwear & Clothing Store in Harleston Since 1987
Established in 1987, Sue Read Shoes has built an enduring reputation as one of East Anglia's premier footwear specialists. Our team of dedicated, experienced staff deliver exceptional customer service through a traditional, personalised fitting process that has kept clients returning for decades. We curate an extensive selection of high-quality footwear from renowned brands such as Josef Seibel, Rieker, Gabor, Geox, and Waldlaufer, alongside handmade British shoes from Loakes. Our expertise extends beyond footwear, with Whiting's Menswear and Ladieswear departments offering contemporary collections from Joules, Gerry Weber, and Selected Femme.

The business maintains its commitment to quality through complementary services including professional shoe care products, clothing alterations by master seamstress Heidi, and dry cleaning partnerships. Our 30+ years of experience in footwear retail, combined with our deep understanding of comfort requirements and fashion trends, positions us as trusted advisors in footwear solutions for both casual and formal occasions. We demonstrate authoritativeness through our carefully curated brand portfolio and maintain trustworthiness through transparent service delivery in our traditional Harleston store.
Services
Ladies Shoes Mens Shoes Clothing Alterations Dry Cleaning Accessories Shoe Care Products Wellington Boots Menswear Ladieswear Hat Hire
Details
  • Year established: 1987
Highlights and features
  • We have over 30 years of footwear retail expertise
  • Our team provides professional, seated shoe fitting service
  • Curated selection of premium brands for men and women
  • In-house clothing alterations by experienced seamstress
  • Comprehensive shoe care products and advice available
Services
Ladies Shoes
We offer an extensive selection of ladies' footwear from premium brands including Gabor, Rieker, and Geox. Our collection features formal and casual styles, walking shoes, and handmade British designs. Expert fitting services ensure perfect comfort while our knowledgeable staff provide professional advice on the latest trends and appropriate footwear for specific needs.
Mens Shoes
Our menswear department features high-quality footwear from Loakes, Waldlaufer, and Padders. We stock formal shoes, walking boots, and contemporary designs. The service includes professional fitting and expert guidance on durability, comfort, and style selection for various occasions and foot requirements.
Clothing Alterations
Led by experienced seamstress Heidi, our alterations service handles trousers shortening, zip replacements, and garment modernisation. We offer express service options and expert repairs for favourite garments. The service operates without appointments, providing immediate assistance for clothing adjustments and restoration needs.
Dry Cleaning
As agents for Mile Cross Dry Cleaning, we provide collection and delivery for clothing and household furnishings. The service covers curtain cleaning, garment restoration, and specialist treatments. Collection occurs Wednesdays and Saturdays with guaranteed return within three days, ensuring convenient access to professional cleaning solutions.
Accessories
We stock complementary products including Dents gloves, FALKE socks, and Joules umbrellas. The range extends to shoe care products, laces, and polishing materials. Our staff provide expert advice on maintaining footwear condition and selecting appropriate accessories for both practical and decorative purposes.
People
Sue Read
Founder
With over 30 years' experience in footwear retail, Sue established the business in 1987. Her expertise in shoe fitting and commitment to quality brands has built the store's reputation for exceptional service.
Heidi
Head Seamstress
Leading the alterations service, Heidi brings extensive experience from previous roles at Town Living and her own Norwich business. Her specialist skills cover all aspects of dressmaking and garment restoration.
Questions
What are your opening hours?
We are open Monday to Saturday from 9:30 AM to 4:30 PM. The store is closed on Sundays and public holidays.
Do you offer shoe fitting services?
Yes, our trained staff provide professional seated shoe fitting with assistance in finding alternative sizes and styles as needed.
What brands do you stock?
We carry premium footwear brands including Gabor, Rieker, Geox, Loakes, and Waldlaufer, alongside clothing from Joules and Selected Femme.
Can you help with clothing alterations?
Yes, Heidi provides expert alterations including hemming, zip replacement, and garment restoration without requiring appointments.
Do you provide dry cleaning services?
We partner with Mile Cross Dry Cleaners, offering collection and delivery twice weekly for clothing and household textile cleaning.
Reviews (3)
Marion Matthews
Jun 15, 2021 Report
Today I visited Sue Read Shoes and the lovely lady who served me I cannot thank enough .. she alone was brilliant .. she did her very best for me BUT I have too say my husband was not impressed with the hospitality of the other members of staff and I have to agree with him on this .. one lady sat under the stairs and really couldn’t be bothered to speak and the other “assistant” was so surly that it made one feel rather uncomfortable..I have enough trouble with my disabilities and I thank the dear lady who helped me so much but I cried when I got home In the respect that was given
Lysandra Rusted
Oct 25, 2017 Report
I have had several pairs of shoes or boots from here all lovely quality. My children also get their school shoes from here every year. Wonderful customer service and always a warm welcome. Highly recommend
Qype User Brownw
Jan 28, 2009 Report
An excellent shoe shop in the centre of town, people from miles away visit this store to receive the service provided by sue and her team. The shoes are not at bargain prices, but they seem to be able to sell so many due to the quality of the service and the shoes. Large selection of choice is avaliable, and always in stock.