Business Details
Luxury Hotel & Spa Linen Laundry Services
Established in 1879, we deliver 5* luxury laundry services to prestigious hotels, spas, and hospitality venues across the South West. Our expertise lies in providing bespoke linen solutions, combining meticulous attention to detail with sustainable practices. With decades of experience, we ensure every item is hand-inspected to the highest quality standards, offering tailored services that meet the unique needs of our clients. Our commitment to ethical sourcing, linen recycling, and plastic-free packaging sets us apart as industry leaders.Backed by partnerships with luxury establishments, our proactive approach and reliability have earned us a reputation for excellence. We pride ourselves on building long-term relationships, supporting our customers through seamless transitions and delivering consistent, spotless results. Our team's dedication to innovation and customer satisfaction ensures we remain at the forefront of the luxury laundry sector.
Services
Laundry Service
Hotel Linen
Spa Linen
Linen Rental
Textile Recycling
Highlights and features
- We have over 140 years of experience in luxury laundry services since 1879.
- We implement a sustainable process with ethical sourcing and linen recycling.
- Our team provides hand-inspected 5* quality standards.
- We use no plastic packaging for eco-friendly delivery.
- Our partnerships include leading luxury brands across the South West.
What people say
Faultless service
Attention to detail
Industry-leading quality
Proactive and responsive
Sustainable practices
Services
Laundry Service
Our 5* laundry service meticulously cleans and maintains luxury linens for hotels and spas. Using eco-friendly processes, we ensure every item is stain-free, hand-inspected, and delivered on time. Our expertise reduces wear and tear while upholding sustainability through water efficiency and plastic-free packaging.
Hotel Linen
Premium linen rental solutions tailored for 5* hotels, including bedding, towels, and tableware. We offer high thread-count fabrics with optional embroidery, combining comfort and durability. Our bespoke service ensures seamless integration with your establishment's aesthetic and operational needs.
Spa Linen
Specialist spa linen and robes designed for ultimate guest relaxation. We provide fluffy towels, branded robes, and innovative fabrics that maintain softness with reduced drying energy. Our service guarantees hygienic, spotless deliveries to elevate your spa's premium experience.
Linen Rental
Flexible linen rental schemes for hospitality businesses, including ownership options and laundry of customer-owned items. We offer cost-effective, scalable solutions with expert advice on stock management and transition support when switching suppliers.
Textile Recycling
Our ethical recycling initiative donates usable textiles to local charities and communities. By extending the life cycle of linens and filtering microplastics, we reduce waste while supporting environmental and social causes aligned with our values.
People
Sarah-Jane Griffiths
Sales and Service Manager
With extensive industry knowledge, Sarah-Jane leads client relations and service improvement initiatives. She ensures seamless transitions for new customers and maintains Regency Laundry's high standards through proactive support and tailored solutions.
Questions
Which areas do you serve?
We provide luxury laundry services across Bath, Bristol, the Cotswolds, London, and the wider South West region.
How do you ensure linen quality?
Every item undergoes hand inspection to 5* standards, with careful washing, low-temperature drying, and plastic-free packaging.
What sustainability measures do you take?
We use water-efficient processes, ethical sourcing, linen recycling, and microplastic filtration to minimise environmental impact.
Can you handle urgent orders?
Yes, our team is agile and responsive, ready to assist with last-minute requests to support your operational needs.
Do you offer bespoke linen options?
We provide tailored solutions including logo embroidery, custom colour schemes, and specialist fabric choices for unique branding.
How do you support supplier transitions?
Our team offers comprehensive guidance for switching suppliers, including stock audits, process optimisation, and phased deliveries.
Reviews (6)
Megan Jones
Apr 27, 2021
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I'm so impressed with the service I received from Regency. My cherished white skirt had a stubborn stain which I have been drying to remove myself for the last 6 months. I dropped it off at 3pm knowing there was no guarantee as it really was an awful stain but to my delight was able to collect the skirt the following day at 12 noon and the stain was gone!! So reasonably priced, so efficient and it's safe to say I will be using Regency going forward - as a young person I never considered dry cleaning but wow I am over the moon.
George Morris
Nov 29, 2020
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Horrible survice! Been there twice, first time they lost my jacket! Second time my trousers came out brown by some kind of bleach! Really angry to say the least.
Colette Brimble
Sep 23, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I would just like to say during this mad time regency laundry went above and beyond, needed dry cleaning in a hurry, they completed the job in super quick time and a shout out to Shelly who opened the shop for me after it was closed to enable me to collect it, beautifully cleaned and pack, highly recommend.
I would just like to say during this mad time regency laundry went above and beyond, needed dry cleaning in a hurry, they completed the job in super quick time and a shout out to Shelly who opened the shop for me after it was closed to enable me to collect it, beautifully cleaned and pack, highly recommend.
Grant Gardner
Aug 09, 2019
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Being involved with a youth rugby team I've used the embroidery services on numerous occasions, they've always performed well, good value and very friendly staff.
John Greenslade
Jun 28, 2019
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I took in some bed linen to be washed and ironed and the member of staff said he didn't have the prices. I stupidly let them wash them and a week later was shocked to be charged 52.55 for sets of 2 beds linen. The pillow cases were 2.35 each to wash.......it would be cheaper to buy new. I will never use this place again as hugely overpriced and unhelpful.
Filippa Ross
Sep 04, 2018
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Terrible, totally ruined my expensive dress and didn't even get the dirt out. Dress previously beautifully cleaned by cleaners in lansdown - go there instead. Regency said wasn't their fault and they would help me with complaining to the dress company, but didn't, apparently they were helping a few other people who had also had dresses ruined by them. Not surprised, avoid.
