Business Details
22 Years
experience
Premium Mattresses & Bedding Experts
Established in 2004, Mattressman has grown to become a trusted provider of premium sleep solutions across the United Kingdom. With over two decades of experience in the mattress and bedroom furniture industry, our team combines deep expertise with a commitment to helping customers achieve optimal comfort. Our extensive product range includes over 8,000 items spanning mattresses, bed frames, and bedding accessories from leading brands such as Silentnight, Sealy, and Relyon. We prioritise sustainability through partnerships like Ecologi, ensuring our operations contribute positively to environmental conservation. Our multichannel approach - combining 9 physical stores, an e-commerce platform, and expert customer support - allows us to serve over two million satisfied customers with free next-day delivery, a 60-night sleep trial, and comprehensive recycling services.With ISO-certified quality assurance and industry-recognised accreditations, we maintain rigorous standards across our supply chain. Our mattress specialists provide evidence-based advice through multiple channels, including in-store consultations, live chat support, and detailed educational resources covering sleep science and product selection. Our dedicated logistics team ensures efficient order fulfillment while maintaining strict quality control protocols for all products, from luxury orthopaedic mattresses to budget-friendly options.
Services
Mattresses
Bed Frames
Divan Beds
Bedding
Furniture
Details
- Year established: 2004
Highlights and features
- We offer free next-day delivery on thousands of products
- Our 60-night sleep trial allows risk-free mattress testing
- With 9 physical stores, we provide hands-on shopping options
- We partner with Ecologi for environmental sustainability initiatives
- Our 2 million+ satisfied customers demonstrate proven reliability
Associations and certifications
- Ecologi
What people say
Free next day delivery
Great product selection
Excellent customer service
Easy online ordering
Comprehensive sleep guides
Services
Mattresses
Our mattress collection features 8,000+ options including memory foam, pocket springs, and hybrid designs. Each product undergoes rigorous quality checks to ensure optimal support and durability. Customers benefit from expert guidance on firmness selection based on sleeping position and body type, with a 60-night trial period for complete satisfaction.
Bed Frames
We offer diverse bed frame styles from modern platform designs to traditional ottoman storage solutions. Our inventory includes both designer and budget-friendly options in various sizes. All frames meet UK safety standards and come with comprehensive warranty coverage, supported by expert assembly guidance.
Divan Beds
Our divan collection combines practical storage with comfort, available in multiple configurations including 2-drawer, 4-drawer, and ottoman styles. Each divan base is constructed with durable materials and comes with compatible mattress options for complete sleep solutions.
Bedding
We provide complete bedding solutions including duvets, pillows, and mattress protectors from trusted brands. Our temperature-regulating materials cater to different sleep preferences, with hypoallergenic options available. All bedding meets fire safety regulations and comes with care instructions.
Furniture
Our bedroom furniture range includes wardrobes, dressers, and storage solutions designed to complement our sleep products. Available in various finishes and configurations, each piece is crafted for both functionality and aesthetic appeal, with expert space-planning advice available.
Questions
What delivery options are available?
We offer free next-day delivery on most items when ordered before 4pm. For other products, standard delivery takes 3-5 working days with tracking provided.
Can I return a mattress?
Yes, our 60-night sleep trial allows returns within 60 days of delivery for a full refund, provided the mattress remains in new condition.
How do I choose the right mattress firmness?
Firmness selection depends on sleeping position and weight. Side sleepers and lighter individuals typically prefer softer options, while back/front sleepers need firmer support. Our online guide offers detailed recommendations.
Are eco-friendly options available?
We provide sustainable choices including natural latex, organic cotton, and recycled materials. Our Ecologi partnership supports reforestation, with over 198,000 trees planted through customer purchases.
Do you have physical stores?
Yes, we operate 9 retail locations nationwide with full product displays. In-store experts provide personalised recommendations and allow customers to test mattresses before purchase.
What payment methods do you accept?
We accept major credit/debit cards and offer interest-free financing through Klarna. All transactions use secure SSL encryption for complete data protection.
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Reviews (4)
Kelly-Marie Humphreys
Dec 22, 2021
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Ordered a mattress from here, delivery was set to be for the 30th December. The mattress didn't even turn up, didn't get told anything. Absolutely rubbish customer service, started a live chat on website waited 20 minutes and no one answered. I was the first person in queue, same branch different area rang saying that apparently I spoke to customer services saying I wanted a king size mattress. Never spoke to anyone, the guy at the different branch said he would get customer service to call, waited for ages. No one rang, gave them a call myself and was told that the 31st December someone from customer
Mary Poppins
Aug 21, 2021
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AVOID THIS COMPANY AT ALL COSTS
I cannot stress this enough. I ordered a bed and mattress in November 2018. At the time of ordering, the sales team were delightful. Friendly, patient and helpful (of course, making the take of your money as painless as possible, but when its too good to be true!). A couple of days later, I noticed Wayfair were doing the same bed frame for 100 cheaper. Mattressman had a price match advertised. I contacted them and requested this was honoured. The refused because Wayfair would deliver the bed quicker than them and therefore it would be not the same offer
I cannot stress this enough. I ordered a bed and mattress in November 2018. At the time of ordering, the sales team were delightful. Friendly, patient and helpful (of course, making the take of your money as painless as possible, but when its too good to be true!). A couple of days later, I noticed Wayfair were doing the same bed frame for 100 cheaper. Mattressman had a price match advertised. I contacted them and requested this was honoured. The refused because Wayfair would deliver the bed quicker than them and therefore it would be not the same offer
Shaun Bayes
Jul 19, 2021
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Awful! Ordered a shoe cabinet in March, finally received in July. Parts labelled incorrectly making construction difficult. Screws too small to hold, damaging the cheap MDF when the handles came away. Paint needed scraping from the finish. Poor service, poor product, stay clear!
Jayne Gardner
May 12, 2021
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Very disappointing and unacceptable service. Ordered in March. Quick enough to take almost 1300...Promised on 29th April. 1 days notice to say they had made a 'stock error' on the divan base and couldn't deliver. I accepted the mattress and headboard on 30th. Chased divan delivery ( twice). It finally arrived last week but drawer base badly damaged. Sent photos. Spoke to customer services on Thurs pm and Fri am. It is now Tues pm and I have not received ANY contact or acknowledgement from the 'team dealing with such matters' - as advised by Customer services. I can only presume they are too busy
