Our individuals are healthcare professionals who are friendly and form an amazing, dedicated team. For information on how best to be seen at the Surgery, select the service or condition you require. Advice: Clinics are held daily at various times. Appointments for blood test MUST have been requested by your doctor or other health care professional.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our nurses who will advise you. Advice: Baby Vaccination Clinics are run by our Nurse Practitioners and Practice Nurses, appointments needed for Immunisations.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our nurses who will advise you. Advice: Baby Vaccination Clinics are run by our Nurse Practitioners and Practice Nurses, appointments needed for Immunisations.
Services
Patient Appointments
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Appointments can be booked by contacting the University Medical Centre Reception Desk: Telephone: 01225 789100. Appointments are currently being booked as telephone consultations in the first instance before patients are able to book to be seen in person at the University Medical Centre.
Telephone consultations may either be a conversation on the telephone or on some occasions, and where appropriate, they may be via a video consultation link with the Doctor, Nurse of Paramedic that you have your appointment booked with.It is very important that when you book a telephone appointment that you are going to be available for the Doctor, Nurse or Paramedic to contact you by telephone.
Telephone consultations may either be a conversation on the telephone or on some occasions, and where appropriate, they may be via a video consultation link with the Doctor, Nurse of Paramedic that you have your appointment booked with.It is very important that when you book a telephone appointment that you are going to be available for the Doctor, Nurse or Paramedic to contact you by telephone.
What is Doctorlink
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We have introduced Doctorlink as an opportunity to direct our patients to the best care available to them. This new online service will ask about your symptoms and previous conditions and then offer you the best services based on your answers. For all urgent appointments, we ask that you undertake a symptom assessment through Doctorlink.
When we are Closed
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There is always a nurse and doctor available for emergency problems when the surgery is closed. The out-of-hours service is provided by B&NES Doctors Urgent Care (BDUC) please call 111. An Urgent Care Centre situated next to the Emergency Department at The Royal United Hospital (RUH) in Bath, GP-led and open 24 hours a day.
Prescriptions
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Repeat prescriptions will be issued at the doctors' discretion and are normally for patients on long-term medication. Requests for prescriptions can be made in writing, using your repeat prescription slip, by using our online services, or by attending the Practice in person and completing the repeat prescription form in the surgery.
NHS Charges
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If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
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