Business Details
23 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning London
Ethos Carpet Care Carpet Care was founded in 2003 by Dasos Gonnella and his brother Nick, driven by a vision to address the lack of ethical, professional carpet and upholstery cleaning services in London. With over two decades of combined industry experience since 1999, we have built a reputation for excellence through rigorous training, industry certifications, and investment in advanced equipment. Our team holds accreditations from the National Carpet Cleaners Association, WoolSafe, and English Heritage, ensuring adherence to the highest standards. We prioritise customer satisfaction through transparent communication, offering free evaluations, and a 100% money-back guarantee. Our services extend beyond cleaning to include allergy relief education and the application of Promite, a dust-mite eradication solution.Specialising in natural wool and silk rugs, we are certified Master Rug Cleaners, trained in Dallas, Texas. Our commitment to quality is matched by our dedication to customer service, treating clients as valued partners. We serve residential and commercial clients across London and the home counties, with free pickup and delivery for large or multiple rugs. Our comprehensive approach ensures carpets, upholstery, leather, and stone surfaces are restored to optimal condition using safe, effective methods. This combination of expertise, ethical practices, and client-focused service has earned us recognition as a Which? Trusted Trader and a leader in our field.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Leather Cleaning
Stone Cleaning
Details
- Year established: 2003
Highlights and features
- We offer 24/7 emergency cleaning services for urgent needs.
- Our team holds industry-leading accreditations including WoolSafe and NCCA certifications.
- We provide free, no-obligation evaluations of all cleaning requirements.
- Full insurance coverage for specialist restoration work protects your investment.
- Customer testimonials consistently highlight exceptional service quality and reliability.
Associations and certifications
- NCCA
- WoolSafe
- English Heritage
- Which? Trusted Trader
- Master Rug Cleaner
What people say
Brilliant results
Carpets look new
Very professional
Prompt service
Delightful staff
Services
Carpet Cleaning
Our truck-mounted carpet cleaning system delivers superior results through powerful extraction, quicker completion times, and improved drying. We specialise in restoring high-quality wool carpets using safe methods that preserve fabric integrity while eliminating allergens. Our process removes embedded soil and waste water, leaving carpets cleaner and healthier for families.
Rug Cleaning
Professional rug cleaning involves dry soil removal, colour stabilisation, full immersion washing, and centrifuge rinsing. We handle delicate silk and wool rugs with care, including fringe detailing and temperature-controlled drying. Free pickup and delivery available for large or multiple rugs across the UK.
Leather Cleaning
Our comprehensive leather cleaning process removes stains, replenishes oils, and applies protective conditioning. We use specialist products safe for pets and humans to restore leather suites to near-new condition. Full insurance covers on-site cleaning of delicate leather furniture.
Stone Cleaning
We restore marble, slate, and other stone surfaces through tailored cleaning and polishing techniques. Services include grout line rejuvenation, protective sealing, and enhancer application. Our advanced marble polishing compounds deliver professional results for floors and worktops.
Upholstery Cleaning
Our technicians identify fabric types to determine optimal cleaning methods, combining techniques when necessary without extra charges. We apply fabric protectors post-cleaning and follow manufacturer-recommended processes to ensure thorough yet safe cleaning of 'dry clean only' materials.
People
Dasos Gonnella
Director
With over 20 years in the cleaning industry, Dasos founded Ethos Carpet Care Carpet Care in 2003 after identifying a gap in ethical professional services. A certified Master Rug Cleaner trained in Dallas, he leads ongoing training programs and maintains industry accreditations.
Questions
What areas do you serve for carpet cleaning?
We provide services across London and the home counties, including Essex and Surrey, with free pickup/delivery for large rug jobs.
Do you offer emergency cleaning services?
Yes, our 24/7 emergency services respond promptly to urgent carpet, upholstery, and rug cleaning needs.
Are your cleaning methods safe for children and pets?
All our products and processes are safe for families, using non-toxic solutions and thorough rinsing techniques.
What accreditations do you hold?
We are NCCA members, WoolSafe and English Heritage approved, and hold Which? Trusted Trader status with Master Rug Cleaner certification.
Can you clean 'dry clean only' upholstery fabrics?
Yes, our technicians assess fabric types and use appropriate methods to safely clean delicate 'dry clean only' materials on-site.
What guarantees do you offer?
We provide a 100% money-back guarantee – if you're not completely satisfied, we'll re-clean or refund your payment.
