Business Details
40 Years
experience
Emergency
services
Eco-Friendly Carpet & Upholstery Cleaning Experts in Eastbourne
Natural Carpet Care has been providing professional, non-toxic carpet, rug, and upholstery cleaning services in Eastbourne, Sussex since 1986. As a family-run business with over 35 years of combined experience, we prioritise customer satisfaction through our patented toxin-free cleaning process that removes deep-seated dirt while preserving fabric integrity. Our team holds top industry qualifications and is certified by the National Carpet Cleaners Association, ensuring adherence to the highest standards of service excellence.We invest continuously in advanced equipment and eco-friendly solutions to deliver superior results, including 99.7% bacteria removal and 24-hour emergency response for domestic accidents. With a focus on local community values and transparency, we maintain a 5.0/5 customer rating through consistent delivery of reliable, health-conscious cleaning solutions.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Mattress Cleaning
Curtain Cleaning
Allergy Cleaning
Hard Floor Cleaning
Commercial Carpet Cleaning
Details
- Year established: 1986
Highlights and features
- Over 35 years of specialist carpet cleaning experience
- Non-toxic, odourless cleaning solutions safe for pets and children
- Family-run business with 5.0/5 customer satisfaction rating
- Award-winning service with 95%+ client retention rate
- 24-hour emergency spillage response available
Associations and certifications
- National Carpet Cleaners Association
What people say
Excellent service
Reliable technicians
Non-toxic solutions
Professional results
Competitive pricing
Services
Carpet Cleaning
Our advanced hot water extraction method removes deep-seated dirt and stains while preserving carpet fibres. Using non-toxic solutions, we achieve 99.7% bacteria removal and guaranteed colour restoration. The low-moisture process ensures carpets dry within 4-5 hours, with no re-soiling residues left behind.
Rug Cleaning
Specialist offsite rug cleaning utilises dry micro-sponge technology for delicate materials like wool and silk. Our commercial facility handles all sizes and types, including designer rugs. The process removes embedded dust mites and allergens while maintaining fabric integrity and original colours.
Upholstery Cleaning
Safe, non-toxic cleaning for all fabric and leather upholstery. Our low-moisture system removes stubborn stains without fabric damage. The patented process restores original appearance while eliminating allergens and bacteria, with same-day drying guaranteed for most treatments.
Mattress Cleaning
Professional mattress sanitisation targets dust mites, bacteria, and allergens using non-chemical methods. The deep-cleaning process extends mattress lifespan and improves sleep quality through complete hygiene restoration, with 4-hour drying time.
Allergy Cleaning
Certified allergen removal system eliminates 99.7% of airborne contaminants from carpets and soft furnishings. Using hypoallergenic solutions, the treatment creates healthier indoor environments for allergy sufferers, with documented effectiveness against dust mites and pet dander.
People
Spencer Davies
Founder
Established the business in 1986, pioneering non-toxic carpet cleaning in Sussex. Holds top industry qualifications and NCCA certification. Oversees daily operations with 35+ years practical experience in stain removal and fabric care.
Lewis Davies
Senior Technician
Second-generation cleaner with specialist expertise in modern fabric technologies. Trained in advanced stain removal techniques, focusing on eco-friendly solutions. Provides technical oversight for complex commercial projects and quality control.
Questions
How often should carpets be professionally cleaned?
We recommend annual cleaning to maintain hygiene and extend carpet lifespan, even if visually clean.
Are your cleaning solutions safe for pets and children?
Yes, our non-toxic, odourless solutions are completely safe for both pets and children.
Do you offer emergency spillage response?
Yes, we provide same-day emergency service for urgent spillage situations.
Can all carpet types be cleaned safely?
We handle all common carpet materials using appropriate methods to prevent damage.
Do you provide free quotations?
Yes, we offer free, no-obligation quotations for all our cleaning services.
Are you insured for professional treatments?
We hold comprehensive treatments risk insurance covering all cleaning operations.
Videos
Reviews (6)
Paul Scott-Harris
Aug 19, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I liaised with Spencer to organise the carpet cleaning. He was quick, smart, efficient and professional in his responses. Mick provided the cleaning service and as a team, were highly efficient, curteous, kind and informative. I wouldn't hesitate recommending this team or utilising their services again. Bravo!
Service:Carpet cleaning
I liaised with Spencer to organise the carpet cleaning. He was quick, smart, efficient and professional in his responses. Mick provided the cleaning service and as a team, were highly efficient, curteous, kind and informative. I wouldn't hesitate recommending this team or utilising their services again. Bravo!
Service:Carpet cleaning
Arron Hopkinson
Aug 18, 2021
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Positive:Quality
Mickey come to clean our sofa, he done an amazing job and was such a friendly guy! Would definitely recommend! Thank you
Service:Upholstery cleaning
Mickey come to clean our sofa, he done an amazing job and was such a friendly guy! Would definitely recommend! Thank you
Service:Upholstery cleaning
Alice Armstrong
Jul 14, 2021
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I first contacted Spencer as we had an infestation of fleas and I was at my wits end and so hesitant to use chemicals with small children in the house and a very sensitive son. I thought that carpet cleaning may help eradicate the problem, Spencer was very honest and said although its really good, in his experience the fleas can hide when they hear the vibrations of the machine and suggested that spraying the house myself first would be a better option and then a couple of days later they could come and clean the carpets and get rid of the toxins from the spray. We stayed away for the weekend
S. Glynn
Jun 18, 2021
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This is the third time weve had Spencer out now to clean our living room carpet and we also included our two sofas in the clean. Everything came up like brand new, it really makes such a difference to the overall look. Spencer is very professional and punctual too, he always replies to my messages & does a great job. I would highly recommend him & his team and will continue to use them going forwards.
Gordon Waters
Apr 23, 2021
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Positive:Professionalism
A first class service from a professional team. Coffee stain fully removed and all back to normal. On time, efficient and polite. Their number is in my book for future use should it be needed. Highly recommended.
Service:Carpet cleaning
A first class service from a professional team. Coffee stain fully removed and all back to normal. On time, efficient and polite. Their number is in my book for future use should it be needed. Highly recommended.
Service:Carpet cleaning
Leanne Harmer
Feb 18, 2021
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Spencer provided a highly professional service, this included great communication, thorough cleaning of carpets, fantastic price, and an overall outstanding mannerism. I will definitely contact Spencer when needed and have recommended him. Thank you
Leanna
Leanna
