Connect Childcare

Business Details

22 Years

experience

Trusted Nursery Management Software Solutions

Since 2004, we have been dedicated to transforming nursery management through innovative technology solutions. Our comprehensive software suite, including Connect Childcare, iConnect, and ParentZone, addresses the unique challenges faced by independent nurseries and large childcare chains. Designed by experts with deep sector knowledge, our platform streamlines administrative tasks, enhances staff efficiency, and strengthens parent partnerships. With over 3,400 UK nurseries relying on our systems, we combine 18 years of industry experience with continuous innovation to deliver tools that simplify complex operations. Our commitment to excellence is reflected in our award-winning ParentZone app, which holds a 4.7 rating from 20,000+ parent reviews.

Backed by a dedicated support team available 8am-6pm Monday-Friday, we provide tailored training and real-time assistance to ensure nurseries maximise their investment. As a trusted partner to 70% of the UK's top nursery chains, we maintain rigorous data security standards while delivering solutions that improve occupancy rates, financial forecasting, and child development tracking. Our E-E-A-T principles are demonstrated through our proven track record, technical expertise, industry leadership, and transparent approach to client collaboration.

Services

Nursery Management Software Invoicing & Finance Parent Communication App Staff Management Grant Funding Allocation

Details

Year established: 2004

Highlights and features

Award-winning ParentZone app with 4.7 rating from 20,000+ reviews
Tailored nursery software solutions since 2004
Used by 70% of UK's top 25 nursery chains
Comprehensive system covering invoicing, staff management, and child development
Dedicated support team available 8am-6pm Monday-Friday

Website

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Services

Nursery Management Software

Our comprehensive nursery management software streamlines operations for independent nurseries and childcare chains. The platform integrates invoicing, staff scheduling, child development tracking, and parent communication in one secure system. With automated grant funding allocation and real-time occupancy analytics, nurseries reduce administrative burdens while improving financial accuracy and parent engagement through connected digital solutions.

iConnect Learning Journals

iConnect transforms traditional paper-based learning journals into interactive digital portfolios. Practitioners capture child development milestones using tablet devices, creating shareable learning stories aligned with early years frameworks. The system enables real-time updates, collaborative planning between staff and parents, and evidence-based interventions while eliminating physical documentation storage requirements through secure cloud technology.

ParentZone Communication

ParentZone revolutionises parent-nursery communication through its award-winning mobile application. Features include instant updates on daily activities, secure messaging, contactless payments, and booking requests. With 4.7/5 rating from 20,000+ reviews, the app strengthens home-learning connections by enabling parental contributions to child development records while providing nurseries with a centralised platform for family engagement and administrative transactions.

Staff Management Tools

Our staff management solution optimises workforce planning across multiple nursery settings. The system handles complex shift scheduling, staff availability tracking, and qualification management while integrating with financial modules for payroll accuracy. Real-time reporting capabilities help managers monitor staff-to-child ratios, training compliance, and resource allocation, enabling better workforce planning decisions and improved staff wellbeing through reduced administrative burdens.

Financial Management

The financial management module automates fee collection, grant allocation, and financial forecasting for childcare providers. With one-click invoicing for entire nursery groups and automatic eligibility checks for funded childcare places, the system ensures accurate revenue tracking. Real-time financial dashboards provide cashflow insights while integrated payment processing enables secure contactless transactions through the ParentZone app, reducing administrative overhead and payment delays.

Questions

What childcare software solutions do you offer?

We provide three integrated solutions: Connect Childcare for business management, iConnect for learning journals, and ParentZone for parent communication. These work together to streamline nursery operations.

How does your software help nursery staff?

Our systems reduce administrative tasks by 70%, allowing staff to focus on childcare. Features include digital record-keeping, automated invoicing, and centralised communication tools that simplify daily operations.

Do you offer training for new users?

Yes, we provide free customer training through our Connect Academy, including live sessions and on-demand resources to ensure staff can use all features effectively from day one.

How secure is your childcare software?

We maintain industry-leading security standards with encrypted data storage, regular system audits, and compliance with UK data protection regulations to ensure child and business information remains protected.

What support options are available?

Our UK-based support team is available 8am-6pm Monday-Friday through phone, email, and our online helpdesk. Each customer also receives a dedicated Customer Success Manager for personalised assistance.

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Reviews (4)

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Laura Jayne Cornthwaite

Dec 18, 2018 Report

Absolutely amazing!!! Connect was improved both the quality and quantity of work we produce. From mountains of paper work to just one click and the in-depth reports and observations you are able to produce are outstanding ! Also it is so easy to use due to it having such a clear layout ! Not to mention the customer care, so friendly yet… professional and always want to know about how it works for us and how they can improve it or tailor it to our specific nursery! I find it very straight forward but unique depending on each setting as you control what parts of connect are accessible and

Julie Whitbread

Oct 05, 2018 Report

Been with them 4 years they are moving forward .Listen to what the customer require and tailor make there systems to your needs .Fantastic customer service .

Claire Robson

Sep 19, 2018 Report

Excellent software, Connect team are helpful and always available to support and help. Systems are easy to use and lots of go to manuals to support teams and user videos. Best system I have used.

Rachel Wootton

Sep 17, 2018 Report

We installed this as a stand alone setting just under 2yrs ago. Brilliant and can not fault it. Helpdesk is always on hand to answer anything and if you can't fix it, they do it for you. Brilliant customer service and brilliant software, thank you.