Business Details
40 Years
experience
Award-Winning Bespoke Fireplace Specialists
Established in 1986, we are a family-run business with over 39 years of experience in crafting bespoke fireplace solutions. Our commitment to quality and unique design has earned us 15 industry awards, a testament to our expertise in producing solid timber fireplaces, stoves, and electric fireplaces. With a 4,000 sqft showroom in Stoke-on-Trent, we work closely with clients to transform homes across the UK through made-to-measure installations. Our team of trained craftsmen and joiners combine traditional methods with modern technology, ensuring durability and aesthetic excellence. Recognised by the National Fireplace Awards for innovation and lifetime achievement, we remain dedicated to delivering pride and professionalism in every project.Our extensive portfolio includes partnerships with prestigious properties like Barlaston Hall and Bolesworth Castle, reflecting our ability to meet exacting standards. We source sustainable materials and employ time-tested techniques, such as reinforced concrete hearths for stove compatibility, to guarantee long-lasting results. As a Stoke City FC Business Club member, we actively support local communities while maintaining a national presence through our dealer network. Our vertically integrated operationsfrom design to manufacturingallow us to control quality and offer tailored solutions for both domestic and commercial spaces.
Services
Electric Fireplaces
Wooden Surrounds
Gas Stoves
Tiled Hearths
Bespoke Media Walls
Details
- Year established: 1986
Highlights and features
- Family business with 39 years of dedicated fireplace expertise
- Holders of 15 National Fireplace Awards for innovation and quality
- Offer made-to-measure solutions from design to installation
- Skilled craftsmen using sustainable materials and time-tested methods
- Showroom hosts 120+ displays across 4,000 sqft of design inspiration
Associations and certifications
- National Fireplace Awards
What people say
Wonderful job
Great workmanship
Delighted with choice
Services
Electric Fireplaces
Our electric fireplaces combine cutting-edge technology with custom design, offering 7 flame and fuel bed color options. Each unit features remote control, a quiet fan heater, and durable construction. Ideal for contemporary homes needing efficient heating without chimney requirements.
Wooden Surrounds
Handcrafted from sustainably sourced materials, these surrounds suit traditional and modern interiors. Available in over 20 designs with bespoke color and sizing options, they provide timeless focal points. Includes made-to-measure installation for perfect fit.
Gas Stoves
British-designed gas stoves deliver classic aesthetics with modern efficiency. Available in multifuel and A-graded models, they work in homes with or without chimneys. Features include optional log storage extensions and dual-size options for inglenook installations.
Tiled Hearths
Handmade in Stoke-on-Trent, these durable hearths withstand high heat while complementing woodburners. Made with reinforced concrete and iron bars, they come in 15+ patterns and colors. Custom sizes available for unique fireplace requirements.
Bespoke Media Walls
Tailored media walls integrate electric fires with storage and display spaces. Each unit combines functionality and style, featuring the latest flame technology. Designed to match interior decor, with options for hearth materials and bespoke dimensions.
Questions
What types of fireplaces do you offer?
We provide electric fireplaces, gas stoves, wood-burning stoves, tiled hearths, and bespoke media walls.
Can you create made-to-measure fireplaces?
Yes, all our products are available as made-to-measure solutions, tailored to your space and design preferences.
Do you supply and install fireplaces nationwide?
We distribute across the UK and have a network of approved dealers for installations in different regions.
Are your products environmentally sustainable?
We use sustainably sourced timber and materials, with options for energy-efficient electric and gas appliances.
Can I visit your showroom?
Our Stoke-on-Trent showroom is open Monday-Saturday, with extended Sunday hours during autumn and winter.
Reviews (7)
Javis Green
Jan 20, 2022
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Very helpful staff the showroom had some lush fireplaces in if your in the market for one they are worth a look
Graham Sharp
Dec 20, 2021
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Went here today to buy a gas fire stove and were looked after by Shannon. What a professional helpful and extremely pleasant expert who took us through our options, gave detailed explanations, and absolutely no hard sell. One of the best experiences we've had of parting with money for years!
June Ikins
Sep 29, 2021
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We had a gas fire from them and love it , so glad we picked them . Brilliant service and the fitters they recomended were fantastic .
Helen Louise Tidyman
Sep 02, 2021
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We are very happy with our tivoli fireplace from OER. The difference it has made to our living room is unbelievable . We went From an old gas fire with huge oak and marble surround that completely overwhelmed… the room to the sleek modern fireplace in the pictures . Our living room is bigger and lighter and the result is stunning. The fireplace is very well made and the company provides excellent service and installation. We are spoilt for choice what colour to have our fire at night.
Shez Ray
Aug 23, 2021
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So pleased I made the journey from Great Wyrley to view the Hudson suite ,Lynn was so helpful helping me make my choice ,the service I received from order to delivery was excellent would highly recommend
Jemma Reardon
Aug 01, 2021
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OER provided great customer service and zero hassle. I would highly recommend. My fire looks amazing 🙌
Greg Hand
Jun 13, 2021
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This place is possibly the most professional and helpful establishment we have ever purchased from. The fire installed and the workmanship is absolutely incredible. Everyone who sees it simply goes 'WOW' The wow factor! The staff have been simply fantastic during a very difficult time personally and cannot do enough for us. We thank the team from the bottom of our hearts. An amazing business! Thank you. Written on behalf of my mum, Kerry Hand.
