Business Details
23 Years
experience
Emergency
services
Your Trusted London Plumbers & Building Experts
Staunch & Flow is a trusted London-based plumbing and building services company with over two decades of combined expertise. Established in 2003, our Gas Safe and HETAS-accredited engineers deliver reliable solutions for residential and commercial properties. We specialise in boiler installations, bathroom renovations, electrical services, and emergency repairs, prioritising transparency with no call-out charges. Our team holds industry certifications including SafeContractor and CHAS, ensuring compliance with the highest safety and quality standards. With a 4.9-star rating on Which? and a 9.98 Checkatrade score, we focus on customer satisfaction through prompt service, clear communication, and a 1-year labour guarantee.Our architectural technologist and interior designer oversee projects from small repairs to full home renovations, combining technical precision with aesthetic insight. We maintain a fleet of fully equipped engineers for same-day emergency responses across London, supported by advanced training in Vaillant and Worcester Bosch systems. Our commitment to ethical practices includes providing replaced parts to clients and leaving properties clean after every job.
Services
Plumbing Services
Boiler Replacement
Bathroom Installations
Electrical Services
Building Services
Cylinder Replacement
Power Flush
Gas Safety Checks
Renovation Projects
Emergency Repairs
Details
- Year established: 2003
Highlights and features
- We offer Gas Safe accredited plumbing services with no call-out charges.
- Our engineers have over 100 years of combined experience in London.
- We provide a 1-year labour guarantee for all commercial and domestic work.
- We are Which? Trusted Trader and Checkatrade rated 9.98/10.
- Free estimates for planned larger projects with transparent pricing.
Associations and certifications
- Gas Safe
- HETAS
- SafeContractor
- CHAS
- Which? Trusted Trader
- Checkatrade
What people say
Prompt service
Professional engineers
Efficient repairs
Fair pricing
Clear communication
Services
Plumbing Services
Staunch & Flow provides comprehensive plumbing solutions across London, including fault diagnosis, installations, and emergency repairs. Our Gas Safe-certified engineers handle everything from leaky pipes to complex heating systems. With a focus on transparency, we offer competitive hourly rates and a 1-year labour guarantee, ensuring long-term reliability for residential and commercial clients.
Boiler Replacement
We specialise in boiler installations, servicing, and repairs for all major brands, including Vaillant and Worcester Bosch. Our engineers carry comprehensive manuals for domestic boilers built since 1980, enabling rapid diagnosis and fixes. With over 100 years of combined experience, we offer same-day emergency responses and transparent pricing without hidden fees.
Bathroom Installations
Our bathroom design and fitting service combines functionality with aesthetic appeal. An architectural technologist oversees projects from initial consultation to completion, ensuring compliance with plumbing constraints and water pressure requirements. We supply and install complete suites or work with client-purchased fixtures, offering free estimates for larger renovations.
Electrical Services
Fully qualified electricians deliver MCS-certified electrical solutions for domestic and commercial properties. Services include fuse box upgrades, emergency repairs, and PAT testing. SafeContractor-approved engineers maintain transparency with hourly rates and no call-out charges, ensuring compliance with safety regulations and minimal disruption to clients.
Gas Safety Checks
We conduct HETAS-registered gas safety inspections for rental properties, issuing Landlord Gas Safety Record certificates. Engineers check all appliances and pipework, providing remedial work where required. With same-day emergency availability, we ensure compliance with UK regulations while maintaining competitive pricing for landlords.
Questions
Do I need a Power Flush for my heating system?
A Power Flush removes sludge from pipes and radiators using chemicals and magnets. It's recommended if you notice cold spots, noisy boilers, or reduced heating efficiency.
How should I maintain my boiler during summer?
Leave your heating system on constant with room stat set to 10°C and radiator valves open. This prevents unexpected issues during sudden cold spells.
What areas do you cover for emergency plumbing?
We provide same-day emergency responses across all London boroughs, including Chelsea, Kensington, Islington, and Wandsworth.
Are your engineers Gas Safe certified?
Yes, all our plumbers hold Gas Safe (CORGI) registration and undergo regular training for boiler and gas appliance maintenance.
Do you offer guarantees on your work?
We provide a 1-year guarantee on all labour for commercial and domestic projects, covering both emergency repairs and planned installations.
Reviews (4)
Giorgina Falcone
Nov 23, 2021
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We have used Lloyd over the years for various bits but most recently to install our new boiler which he also moved to a new location in the basement, a downstairs loo, changed our radiators, installed our new kitchen appliances (including waste disposal) and replaced all our old lead pipes. Each of these jobs we are extremely happy with and would recommend Staunch & Flow in a heartbeat. I have Lloyd on speed dial and am so grateful that we have found a reliable plumber who is always happy to advise and help.
Liz Chaplin
Nov 20, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
When we moved into our new home, the boiler was on all the time. They went above and beyond to diagnose and sort the problem, which turned out to be another plumber's faulty installation. Have already recommended them to friends and family. What more can i say, except a big thanks to Lloyd and the team :-)
Service:Boiler repair
When we moved into our new home, the boiler was on all the time. They went above and beyond to diagnose and sort the problem, which turned out to be another plumber's faulty installation. Have already recommended them to friends and family. What more can i say, except a big thanks to Lloyd and the team :-)
Service:Boiler repair
James Moor
Aug 21, 2021
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Tom at Staunch and flow has been absolutely great - top service, professional, tidy and efficient.
Service:Boiler installation
Service:Boiler installation
Jade Basha
Jan 25, 2021
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5 STAR
Cannot recommend Staunch and Flow enough ! They fitted the most beautiful marble bathroom for me. The service was professional, quick and completed to the highest standard. So impressed by their work we are having them come back to renovate our other bathrooms
Cannot recommend Staunch and Flow enough ! They fitted the most beautiful marble bathroom for me. The service was professional, quick and completed to the highest standard. So impressed by their work we are having them come back to renovate our other bathrooms
