Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Audio Visual and IT Solutions
Established in 2004, Twistedpair has evolved from a structured cabling provider into a globally recognised technology integrator specialising in audio visual systems, network infrastructure, and professional services. Our expertise spans designing and implementing scalable solutions that enhance workplace connectivity for clients across EMEA and APAC regions. With a team of certified professionals, we deliver tailored IT services underpinned by 17 years of industry experience, supported by partnerships with 24 leading technology brands. Our commitment to innovation is evidenced by 400+ successful projects and adherence to rigorous quality standards. We maintain a 99.95% uptime service through proactive monitoring and 24/7 ad-hoc support, ensuring minimal disruption for clients. Our agile methodology allows rapid adaptation to project changes while maintaining client priorities.Headquartered in Portsmouth with logistics hubs across EMEA and APAC, we combine technical excellence with strategic planning to deliver technology solutions that align with business objectives. Our values of community, innovation, and versatility are reflected in our collaborative approach and continuous investment in staff development. Client testimonials from global organisations validate our position as an industry leader, with 80% of our work originating from repeat business or referrals. We maintain rigorous quality controls through 8 accreditation programs, ensuring compliance with international standards. Our services extend beyond technical implementation to encompass comprehensive support packages, including preventative maintenance, onsite engineering, and system modernisation, guaranteeing long-term operational efficiency for clients.
Services
Audio Visual
Structured Cabling
Network Infrastructure
Professional Services
Data Centre Fit-Out
Details
- Year established: 2004
Highlights and features
- We have 17 years' experience in enterprise technology solutions
- Our team delivers 400+ successful projects annually
- We partner with 24 world-class technology brands for optimal solutions
- We guarantee 99.95% system uptime through proactive monitoring
- We provide 24/7 ad-hoc technical support services
What people say
Fantastic partner
Highly recommend
Responsive, knowledgeable
No competitor
Standard in the industry
Services
Audio Visual
Our audio visual services deliver customised communication solutions for hybrid work environments. With 17 years' experience, we implement video conferencing systems, digital displays, and sound reinforcement technologies that meet specific business requirements. Utilising brands like Zoom and Cisco Webex, we ensure seamless connectivity across meeting rooms, collaboration spaces, and broadcast studios while maintaining high-definition quality.
Structured Cabling
We design and install mission-critical network infrastructure using components from industry leaders like Panduit and Commscope. Our structured cabling services provide scalable connectivity solutions that support current operations while accommodating future growth. This includes comprehensive IT auditing to identify infrastructure vulnerabilities and optimise data transmission performance across enterprise environments in compliance with international standards.
Data Centre Fit-Out
Our data centre solutions transform physical spaces into high-performance computing environments. Whether expanding existing facilities or constructing new ones, we provide end-to-end services including cooling systems, security protocols, and network infrastructure implementation. This turnkey approach ensures all technical requirements are met while maintaining compliance with security and operational standards for business-critical systems.
Proactive Monitoring
Using the Utelogy-powered Intuition platform, we offer continuous surveillance of network-attached equipment. Our proactive monitoring identifies potential failures before they occur, tracks energy efficiency metrics, and enables automated hardware adjustments according to business requirements. This preventative approach maintains system reliability while providing actionable data for technology investment decisions.
Onsite Engineering
We deploy certified engineers for both scheduled maintenance and emergency interventions. Our onsite services include system health checks, fault diagnosis, and equipment upgrades. The team provides direct technical assistance across EMEA and APAC regions, with rapid response times guaranteed through our 24/7 support framework and strategically located logistics hubs.
Questions
What technology brands do you work with?
We collaborate with leading manufacturers including Zoom, Cisco Webex, Polycom, Skype for Business, and Panduit for optimal system integration.
Do you provide support outside regular office hours?
Yes, our 24/7 ad-hoc support ensures technical assistance availability at all times across EMEA and APAC regions.
How do you ensure system reliability?
Through proactive monitoring systems and 99.95% guaranteed uptime with preventive maintenance programs and rapid intervention protocols.
Are your engineers certified?
All our engineers are certified by relevant technology vendors and industry accreditation bodies for specialist equipment handling.
Can you handle international projects?
We operate across EMEA and APAC with strategically located logistics hubs and local technical resources.
Reviews (5)
Ian Briggs
Dec 04, 2020
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TwistedPair is our key global partner for Audio Visual, Voice, Data, Low Voltage and our enterprise data circuits in EMEA and beyond. We leverage TwistedPair for our office designs globally and specifically TwistedPair leads our design work with recent excellence in Amsterdam Global HQ, Our London HQ and our centers of excellence in Egypt, Ireland, and Poland. From repeatable SKU and processes to unique designs for our buildings, all hands and our multiple different office types. TwistedPair leads our office technology design and integration. There is additional value above the normal VAR offerings
Lawrence Aylott
Aug 13, 2020
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I work for a large London based Media Agency as AV Manager.
Twisted Pair have been my preferred AV Integrator for a number of years. The Sales, Design and Install teams are a pleasure to work with.
Twisted are responsive and professional as well as genuinely friendly and engaging, which makes working together on projects a breeze.
Twisted Pair have been my preferred AV Integrator for a number of years. The Sales, Design and Install teams are a pleasure to work with.
Twisted are responsive and professional as well as genuinely friendly and engaging, which makes working together on projects a breeze.
Caleigh Meadows
Aug 08, 2020
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Working with TwistedPair for over 3-years on their Marketing has been a pleasure. Global integrators of high-quality Audio Visual, Data Cabling, Voice and Network services. A great company with truly great people.
Mr. Osborne
Aug 03, 2020
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Twisted pair helped us redesign and update eight meeting rooms over the course of a year. It was important to us that the user experience was consistent and that the equipment was simple to use. The proof of success for me was gong be measured against usage increasing and tickets to the help-desk decreasing. Both of those objective have been achieved. Their support is great, although we have barely used it . Wouldnt hesitate to recommend
Punit Rajpara
Jun 29, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Having worked with Twisted Pair across three companies I can defo say that you are guaranteed great design, pricing and service all the way through. Their engineers have a great attention to detail and exemplary customer services. I cannot recommend highly enough.
Having worked with Twisted Pair across three companies I can defo say that you are guaranteed great design, pricing and service all the way through. Their engineers have a great attention to detail and exemplary customer services. I cannot recommend highly enough.
