Business Details
22 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services
Established in 2004, Carpetmaster is a family-run enterprise specialising in commercial carpet, upholstery, and floor cleaning services tailored to the hotel and hospitality industry. Our approach combines eco-friendly Woolsafe products with advanced techniques like hot water extraction to deliver durable, hygienic results. We prioritise flexibility, ensuring minimal disruption to hotel operations while maintaining rigorous quality standards. With over 15 years of experience, weve built long-term relationships through reliability, competitive pricing, and emergency call-out availability.Our team holds specialist training in infection control, carpet dyeing, and bio-hazard fogging, ensuring compliance with industry regulations. Customer satisfaction remains central to our operations, reflected in our commitment to realistic scheduling, transparent communication, and bespoke service delivery.
Services
Carpet Cleaning
Upholstery Cleaning
Curtain Cleaning
Hard Floor Cleaning
ULV Fogging
Carpet Dyeing
Bleach Spot Repair
Maintenance Contracts
Infection Control
Emergency Services
Details
- Year established: 2004
Highlights and features
- We offer over 15 years of specialist experience in hotel sector cleaning.
- Our team uses eco-friendly Woolsafe-certified products and advanced techniques.
- Emergency call-out services ensure urgent issues are resolved promptly.
- Staff are trained in infection control, carpet dyeing, and bio-hazard fogging.
- Flexible contracts tailored to minimise disruption to hotel operations.
Associations and certifications
- Airbnb Enhanced Cleaning Protocol
What people say
Efficient, trustworthy
Exceptional quality
Preferred contractor
Commended Malcolm
Nominated supplier
Services
Carpet Cleaning
Our carpet cleaning service utilises eco-friendly Woolsafe products and hot water extraction to remove deep-seated dirt and stains. We pre-treat affected areas, apply stain protectors, and ensure minimal disruption to hotel operations. This process extends carpet lifespan while maintaining hygiene standards for commercial properties.
ULV Fogging
ULV cold fogging eliminates airborne and surface pathogens, including viruses, fungi, and bacteria. A fine mist disinfects biohazards and odours, ensuring compliance with infection control protocols. This service is ideal for hotels seeking enhanced sanitisation between guest turnovers or during outbreaks.
Carpet Dyeing
Carpet dyeing restores faded or discoloured carpets using non-toxic, permanent dyes. We neutralise bleach damage and match original colours precisely with Colorcue software. This service avoids costly replacements, offering a sustainable solution for both residential and commercial properties.
Bleach Spot Repair
Bleach spot repair targets discolouration caused by chemical spills. We neutralise active bleach, recalibrate missing pigments, and apply permanent dyes for seamless colour restoration. This process works on most natural fibre carpets, preserving aesthetics without full replacement.
Upholstery Cleaning
Upholstery cleaning removes stains and odours from hotel furniture using specialist stain removers. Regular maintenance prolongs furniture lifespan and enhances guest satisfaction. Our methods ensure fabrics dry quickly, allowing immediate reuse of treated items.
Questions
What areas do you serve?
We operate nationwide, specialising in hotels, guest houses, and holiday lets across the UK.
Do you offer emergency services?
Yes, we provide urgent carpet cleaning and stain removal with rapid response times.
Are your cleaning products eco-friendly?
We use Woolsafe-certified, non-toxic solutions safe for guests, staff, and the environment.
Can you repair bleach-damaged carpets?
Yes, our specialists restore colour to bleach spots using permanent, non-toxic dyes.
Do you provide maintenance contracts?
We offer flexible contracts to spread costs and schedule cleaning around hotel operations.
What accreditations do you hold?
We are Airbnb Enhanced Cleaning Protocol approved and hold valid DBS checks.
