Business Details
Your Trusted Local Estate Agent in Stoke-on-Trent
Established as a dynamic independently owned estate agency, we have built a reputation for delivering a bespoke first-class service across Stoke-on-Trent and Staffordshire. Our deep-rooted local knowledge enables us to understand market dynamics and client needs, ensuring properties are marketed effectively to achieve optimal outcomes. With a commitment to honesty and transparency, we prioritise clear communication and personalised guidance throughout every transaction. Our team combines traditional values with modern technology, offering state-of-the-art marketing solutions and a database of prospective buyers. We pride ourselves on treating every client as an individual, addressing their unique circumstances with professionalism and integrity.Our approach includes free property valuations, competitive fee structures, and comprehensive support from initial appraisal to sale completion. By maintaining a forward-thinking mindset while upholding traditional principles, we consistently deliver exceptional customer care. Our office provides a welcoming environment with convenient access, complemented by proactive feedback and 24/7 client support. Through extensive local expertise and a dedication to exceeding expectations, we have earned recognition as a trusted partner in property transactions. Our success stems from a relentless focus on client satisfaction and a proven track record of navigating complex real estate processes efficiently.
Services
Property Sales
Free Valuations
Property Marketing
Mortgage Referrals
Market Appraisals
EPC Coordination
Viewing Management
Legal Process Support
Client Database Access
Property Advice
Highlights and features
- We offer 24/7 communication and progress updates throughout the property process
- Our team provides free property valuations with no obligation
- We combine traditional values with modern marketing techniques
- We have in-depth knowledge of Stoke-on-Trent and Staffordshire property markets
- Our fee structure includes no hidden charges or additional costs
What people say
Outstanding service
Friendly expertise
Genuine care for clients
Professional and dedicated team
Went above and beyond
Services
Property Sales
Our property sales service combines local expertise with strategic marketing to achieve optimal sale prices. We provide tailored advice on property presentation, conduct accompanied viewings, and manage negotiations between parties. The process includes EPC coordination, legal documentation preparation, and ongoing client communication to ensure smooth transactions.
Free Valuations
We offer complimentary property valuations conducted by experienced professionals who assess market conditions and property specifics. This service helps homeowners understand their property's current worth without any obligation, forming the basis for effective pricing strategies and marketing plans tailored to individual requirements.
Property Marketing
Our marketing approach utilises digital platforms, physical displays, and targeted outreach to maximise property visibility. Services include professional photography, portal listings, window displays, and direct buyer notifications. This comprehensive strategy ensures properties receive maximum exposure to potential buyers across local and national markets.
Mortgage Referrals
We connect clients with independent mortgage brokers who access the entire market to find suitable financing options. These professionals provide expert advice on mortgage products, help with application processes, and work to secure competitive rates tailored to individual financial circumstances and property requirements.
Client Support
Our dedicated support includes regular progress updates, detailed process explanations, and responsive communication throughout transactions. We maintain continuous contact with all parties involved, provide feedback after viewings, and offer guidance on legal and administrative steps to ensure a stress-free experience for both buyers and sellers.
Questions
What areas do you cover as local estate agents?
We specialise in property sales across Stoke-on-Trent and Staffordshire, leveraging our extensive local market knowledge.
Do you offer free property valuations?
Yes, we provide free, no-obligation property valuations to help homeowners understand their property's market value.
What fees are involved in your estate agency services?
Our fees start from £999 with no hidden charges or additional costs, offering transparent pricing for all clients.
How do you market properties for sale?
Properties are marketed through major portals, our website, office displays, and a database of registered buyers for maximum exposure.
Can you assist with mortgage arrangements?
Yes, we can refer clients to whole-of-market mortgage brokers to help secure competitive financing options.
What support do you provide during the selling process?
We offer comprehensive guidance from valuation to completion, including EPC coordination, viewing management, and legal process support.
Reviews (5)
Ben Ward
May 25, 2021
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Donna, Charlotte and Jayne have been extremely professional and knowledgeable during the sale of our property. The team deal with no-nonsense and ensure everybody's interests are respected and maintained. Polite as always and cant do enough to consult and steer all parties through a smooth and successful process. I will use Donna and the team for any future sale and I would highly recommend them them to family, friends and follow sellers. Thank you Platinum Property.
Kate Kelsall
Apr 27, 2021
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We highly recommend Platinum Property for the sale of your home. From the first point of contact Donna was honest and reliable. They value houses at realistic prices and dont try to reel you by over valuations. We received a 1st class service, everything was well organised and every box is ticked. They keep you well informed, keep you calm when you need it and get things moving when you are waiting on solicitors. In addition Donna located our next home to buy and it was absolutely perfect. I can comment that both the sales and purchase through platinum was seamless. There were a few bumps along
Anthony Hall
Apr 25, 2021
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I instructed Platinum properties as I felt they were best placed to sell my house being in the Meir Heath area, and I can only say that my choice was the best decision I made, Donna came out without delay offering a realistic valuation and was great value for her fees. Following a successful offer being received - Donna and Charlotte offered unwavering support from the outset, even when faced with some issues from my onward purchase, Donna took responsibility and went above and beyond in helping the process along. I would recommend Platinum Properties to anyone wishing to move, as their personal
Anthony McGing
Sep 20, 2020
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Very impressed by the service platinum properties provide to all of there customers and local trades who help the business, from Anthony Mcging plumbing and heating.
Stephen Edwards
Aug 23, 2019
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An excellent service that I would definitely recommend. Donna manages my rental property and found suitable tenants very quickly. Since then everything has run very smoothly any problems have been attended to promptly by the agency. Professional caring and very thorough. Five stars!!
