Business Details
21 Years
experience
Emergency
services
Your Trusted IT Support Partner in Oldham
Fingertip Solutions has been delivering tailored IT support to businesses and educational institutions since 2005, combining over 70 years of collective expertise with a client-centric approach. Our team of specialists prioritises understanding individual client needs to implement solutions that enhance operational efficiency and security. With a focus on long-term partnerships, we provide outsourced IT services, cybersecurity frameworks, and cloud migration strategies, ensuring seamless integration with existing workflows. Our commitment to technical excellence is matched by our dedication to accessibility, offering 24/7 support and transparent communication.Recognised for our adaptability, we work across diverse sectors including manufacturing, education, and logistics, maintaining ITIL-compliant processes and investing in continuous staff development. We differentiate ourselves through proactive problem-solving, fixed-cost pricing models, and a guarantee of spare engineering capacity to ensure rapid response times. Our Cyber Essentials accreditation underscores our adherence to industry standards, while our educational support unit provides dedicated weekly technicians and OFSTED-ready infrastructure for schools.
Services
IT Support
Cyber Security
Cloud Migration
Remote Working Solutions
Website Design
Email Security
Education IT Support
Details
- Year established: 2005
Highlights and features
- We offer 24/7 IT support with guaranteed rapid response times
- Our team holds Cyber Essentials accreditation for cybersecurity standards
- We provide fixed-cost pricing with no hidden charges
- We maintain 35% spare engineering capacity for urgent needs
- We deliver tailored IT strategies for schools and businesses
Associations and certifications
- Cyber Essentials
What people say
Excellent IT support
Quick response times
Highly recommended
Cost-effective solutions
Professional approach
Services
IT Support
Our outsourced IT support operates as an extension of your business, providing unlimited telephone, remote, and on-site assistance. With a minimum 35% spare engineering capacity, we guarantee rapid resolution of technical issues while maintaining ITIL-compliant processes. Our team supports diverse technologies including Microsoft, Apple, and cloud platforms, ensuring seamless integration with existing systems.
Cyber Security
We implement Cyber Essentials-accredited security frameworks to protect against phishing, ransomware, and data breaches. Services include system audits, vulnerability assessments, and implementation of DMARC email security protocols through our partnership with Sendmarc. Our approach combines technical safeguards with staff training to create multi-layered defence strategies tailored to organisational risk profiles.
Cloud Migration
Our cloud specialists develop hybrid migration strategies that balance cost-effectiveness with operational continuity. We assess existing infrastructure to identify cloud-ready systems while maintaining critical on-premise functions. With experience in Microsoft Azure and AWS platforms, we ensure secure data transfer and implement failover mechanisms to minimise business disruption during digital transformation.
Education Support
We provide dedicated weekly technicians for schools, offering curriculum support, online safeguarding, and OFSTED-ready infrastructure. Our service includes rapid response times, unlimited staff training, and SIMS/MIS system management. We work flexibly with existing technologies while providing strategic guidance to enhance educational technology integration across primary and secondary institutions.
Website Design
Our WordPress-based websites combine modern design with accessibility compliance for optimal cross-device functionality. Starting at 1,750 ex VAT, packages include SEO optimisation, content management training, and integration with existing business systems. We focus on creating visually engaging platforms that maintain brand consistency while improving search engine visibility and user experience.
People
Austin
Co-Founder
With 25+ years in IT, Austin co-founded Fingertip Solutions in 2005 after roles at Schlumberger and Rail Infrastructure Corporation. He specialises in database architecture and maintains a vintage tech collection for historical reference. His expertise spans enterprise systems integration and strategic IT planning.
Matt
Co-Founder
Matt brings 25 years of IT infrastructure experience, previously managing nationwide networks for recruitment firms. He focuses on system architecture and technical implementation at Fingertip Solutions. His specialisms include network security and high-performance computing environments for business applications.
Russell
Financial Director
With nearly 30 years in IT finance, Russell oversees commercial operations and budget management. He ensures cost-effective solutions while maintaining technical excellence. His background includes financial leadership roles in both public and private sector IT projects.
Questions
What IT sectors do you specialise in?
We support manufacturing, logistics, insurance, education, and professional services sectors with tailored IT solutions.
Do you offer emergency IT support?
Yes, we guarantee rapid response times for critical issues with 35% spare engineering capacity maintained daily.
How do you handle school IT requirements?
We provide dedicated weekly technicians, online safeguarding, and curriculum support tailored to Ofsted compliance needs.
What cybersecurity accreditations do you hold?
We are Cyber Essentials accredited and implement DMARC email security protocols through Sendmarc partnerships.
Can you assist with cloud migration?
Yes, we develop hybrid cloud strategies balancing cost-effectiveness with operational continuity for business systems.
What website design options are available?
We create responsive WordPress sites starting at £1,750 ex VAT with SEO optimisation and accessibility features.
Reviews (2)
Lee Shore
Jul 26, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Used Fingertip multiple times for different services. Can not recommend enough. Knowledgeable and professional, and amazing customer support.
Used Fingertip multiple times for different services. Can not recommend enough. Knowledgeable and professional, and amazing customer support.
Len Roberts
Jun 19, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
Fantastic support whenever I need it, the team are friendly and are always willing to help. I wholeheartedly recommend their services.
Fantastic support whenever I need it, the team are friendly and are always willing to help. I wholeheartedly recommend their services.
