Business Details
32 Years
experience
Your Trusted Partner for Shoe Repair & Engraving Services
Established in 1994, The Shoe Box has been serving Haslemere and surrounding areas with traditional craftsmanship and exceptional customer service. Our team, led by third-generation cobbler Andrew, specialises in shoe and leather repairs, watch restoration, engraving, and key cutting. With over 35 years' experience in watch repair and a commitment to using premium materials, we combine heritage skills with modern techniques.Our services extend to trophy restoration, house signage, and bespoke bag repairs, ensuring every client receives tailored solutions. We pride ourselves on tackling complex challenges, from calf-length boot adjustments to invisible handbag repairs, while maintaining a warm, welcoming environment. Our dedication to quality has earned us a loyal customer base and a respected position within the community.
Services
Shoe Repair
Engraving
Key Cutting
Watch Repairs
Trophy Restoration
House Signage
Bag Repairs
Shoe Stretching
Calf Alterations
Zip Replacement
Details
- Year established: 1994
Highlights and features
- We offer over 20 years of experience in traditional shoe repair techniques
- Our master watchmaker has 35 years' experience repairing all watch brands
- Third-generation cobbler Andrew leads our skilled craftsmanship team
- We provide invisible repair solutions for high-value leather goods
- Personalised engraving service available for trophies and gifts
Services
Shoe Repair
We offer comprehensive shoe repair services using premium materials and traditional techniques. Our specialists handle rubber soles, heel replacements, Goodyear welting, and dog damage repairs. With expert calf-length boot adjustments and invisible repair solutions, we restore both functionality and appearance while extending your footwear's lifespan.
Watch Repairs
Our master watchmaker provides expert repairs for all watch brands with 35 years' experience. Services include battery replacement, strap fitting, link adjustments, and pressure testing. We offer a one-year guarantee on battery replacements and maintain vintage and antique timepieces with specialist care and precision.
Engraving
We provide in-house engraving for trophies, gifts, and house signs using various fonts and techniques. Our services cover cup restorations, personalised messages, and corporate awards. With same-day service available, we create lasting impressions on metal, acrylic, and wooden surfaces for both individual and institutional clients.
Key Cutting
Our while-you-wait key cutting service handles cylinder and mortice keys with immediate availability. When specialist keys aren't in stock, we source them overnight. We provide precise duplication services for residential, commercial, and automotive keys using modern equipment while maintaining traditional accuracy standards.
Trophy Restoration
We specialise in trophy and silverware restoration with silversmith collaboration. Our services include dent removal, re-plating, handle reattachment, and plinth fitting. We handle perpetual trophies for schools and clubs, offering free quotes and bespoke solutions to preserve these valuable commemorative items.
People
Andrew
Owner & Master Cobbler
Third-generation cobbler with expertise developed through London's Hoxton Street workshop and Gina design company. Specialises in shoe redesign, leather restoration, and maintaining traditional techniques while embracing modern repair solutions for footwear and accessories.
Angela
Co-owner
Business partner with extensive experience in customer service and operations management. Works alongside Andrew to maintain the company's reputation for excellence while ensuring smooth day-to-day running of the Haslemere store.
Questions
Do you offer shoe stretching services?
Yes, we provide 48-hour shoe stretching services to make tight footwear more comfortable using professional stretching machines.
Can you repair damaged handbags?
We repair most bags including stitching seams, replacing zips, and fixing handles or locks using premium materials.
Do you repair vintage watches?
Our master watchmaker with 35 years' experience repairs all watch types including vintage and antique timepieces.
Can you engrave personalised gifts?
Yes, we offer in-house engraving for trophies, awards, and gifts with same-day service available for most items.
Do you cut replacement keys?
We provide while-you-wait key cutting for most cylinder and mortice keys with next-day availability for specialist types.
Can you restore damaged trophies?
We offer trophy repair services including dent removal, re-plating, and handle reattachment with free no-obligation quotes.
Reviews (4)
Peter Vousden
Dec 14, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Left my watch for a battery replacement and reset, but a small piece fell out of the watch which stopped the alarm from functioning. Thankfully the after-sales service here is second to none and the issue was rectified very quickly. I'll be returning again in the future, thanks very much.
Left my watch for a battery replacement and reset, but a small piece fell out of the watch which stopped the alarm from functioning. Thankfully the after-sales service here is second to none and the issue was rectified very quickly. I'll be returning again in the future, thanks very much.
Rupert Sealey
Oct 26, 2021
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Had my watch battery changed on Saturday, excellent and professional service as always, and very friendly team. Highly recommended.
Ks
Apr 08, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Fantastic, friendly and very knowledgable. Andrew and team were great, answered my questions speedily on email (during lockdown) and I am so pleased with the work they did. I would highly recommend them! Thank you
Fantastic, friendly and very knowledgable. Andrew and team were great, answered my questions speedily on email (during lockdown) and I am so pleased with the work they did. I would highly recommend them! Thank you
Imi L.-M.
Mar 13, 2021
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I took my rucksack in on Saturday afternoon, and it was repaired very quickly! Staff are lovely, and are very helpful! Highly recommend! I will be going there for all my watch/shoe/bag repairs :)
