Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Verisure UK has been a trusted leader in professional security solutions for over 35 years, operating across 17 countries and serving more than 5.8 million customers globally. Our UK-based Alarm Receiving Centre (ARC) staffed by SIA-certified experts provides 24/7 monitoring, responding to alarms within 45 seconds on average. We specialise in comprehensive security systems combining advanced technology with human intervention, including monitored alarms, security cameras, ZeroVision smoke barriers, and emergency response services.Our solutions are tailored for both residential and commercial properties, featuring wireless installations completed within 24 hours without structural work. With lifelong warranties, inclusive maintenance, and innovative features like two-way voice communication and SOS panic buttons, we prioritise customer safety through proactive detection and verified intervention protocols. Our commitment to excellence is demonstrated through industry certifications including SafeContractor accreditation and SSAIB standards.
Services
Monitored Alarms
Security Cameras
Video Doorbell
Smoke Detectors
ZeroVision Smoke Barrier
SOS Emergency Response
Access Control
Guard Response
Mobile App Control
Intruder Detection
Details
- Year established: 1989
Highlights and features
- 24/7 UK-based Alarm Receiving Centre with average 39-second response times
- Professional installation completed within 24 hours without structural work
- Lifelong warranty with inclusive maintenance and repairs
- SIA-certified security experts handling all alarm events
- ZeroVision smoke barrier technology for immediate intruder deterrence
Associations and certifications
- Security Industry Authority (SIA)
- SafeContractor Certification
What people say
24/7 monitoring
Professional installation
Quick response
Lifelong warranty
Verified intervention
Services
Monitored Alarms
Our 24/7 monitored alarm systems feature immediate human verification of alerts. Certified security experts respond within 39 seconds, coordinating police dispatch and emergency services when required. The system includes door and window sensors that detect vibrations from attempted break-ins, providing early warning protection for residential and commercial properties.
ZeroVision Smoke Barrier
This anti-burglary system deploys an instant dense smoke screen to disorient intruders. Activated by verified alarm events, the system creates zero-visibility conditions while security experts coordinate police response. Particularly effective for commercial premises, it provides immediate physical deterrence while protecting valuable assets during break-in attempts.
Security Cameras
Our security camera systems combine infrared night vision and motion detection technology. With 7-year battery life and wireless connectivity, these cameras provide continuous monitoring. The system includes photo detectors that capture evidence-quality images sent to our monitoring centre for verification, supporting both residential and business security requirements with remote viewing capabilities.
SOS Emergency Response
The SOS button service connects users to our monitoring centre within 20 seconds. Certified operators coordinate appropriate emergency services for medical, fire, or security crises. This life-saving service includes two-way voice communication through the SVK unit, enabling immediate assistance while maintaining situational awareness for both residential and business customers.
Access Control
Our access control systems combine physical security with digital monitoring. Smart key readers track entry/exit times for employees and family members, providing complete audit trails. The system integrates with alarm functions to verify authorised access while maintaining security for commercial premises and residential properties through individual key assignments.
Questions
How does Verisure's monitored alarm system work?
Our system combines door/window sensors, security cameras, and smoke detectors connected to our 24/7 Alarm Receiving Centre. Certified experts verify alerts and dispatch police or emergency services within 39 seconds of activation.
What makes Verisure different from DIY security systems?
We offer professional installation, 24/7 human monitoring, and immediate intervention. Unlike DIY systems, our experts verify threats and coordinate emergency responses rather than just recording events.
Are there contract commitments for Verisure services?
Our services include professional installation and maintenance with no long-term contracts. We offer flexible monthly service charges that vary by package, with special offers available for new customers.
How quickly can Verisure install a security system?
We guarantee installation within 24 hours without structural work. Our wireless systems require no drilling or cabling, with professional technicians completing setup in under a day.
What areas does Verisure cover in the UK?
We operate nationwide with local installers across the country. While some offers have geographical restrictions, our security services are available throughout the UK with local support teams.
What happens during a power outage?
Our systems include battery backup lasting up to 7 years for cameras and 5 years for sensors. The central unit also features 4G data backup to maintain connectivity during power or internet outages.
Videos
Reviews (3)
Shola Unltd
Oct 12, 2021
Report
Installation was unprofessional and incomplete. My home was left unsecure and the installation team did not tell me my home was not fully secure. Camera that came with my package was also not installed, I eventually found out the operative kept it. Creeping cost, undisclosed at initial point of sale. After multiple complaints, I eventually had the system removed. My walls were left with holes, operative did not fill my walls. After over 10 working days of waiting for my full refund, I have not received my refund. Service team are rude and create confusion for customers, directing you between the
Zhongyi Shao
Jul 20, 2021
Report
The service was good. But it became terrible when I moved out - I try to cancel my service by emails/phones as moving home, but there is no reply and direct debit keeps charging me. I have to cancel my direct debit. After that, they keep sending me the bills and ignore all my request of the cancellation. It really piss me off.
Kawa
Jan 18, 2021
Report
Very bad company to deal with total rubbish and they will never deal with your complain. completely waste of time and money get away from them !!!!!
