Business Details
Luxury Pet Boarding in the West Midlands
Established with a commitment to exceptional pet care, Broadmarsh Kennels and Cattery provides luxury boarding solutions for dogs and cats in the West Midlands. Our facilities near Birmingham combine comfort, safety, and expert attention, ensuring pets enjoy their stay while owners travel with peace of mind. With over two decades of collective experience, our team of qualified professionals prioritises animal welfare through tailored care, spacious accommodations, and rigorous health protocols. We maintain partnerships with local veterinary services and adhere to strict licensing standards, offering insurance coverage for kennel-related medical needs up to 2000.Our family-run operation, including resident pets like Great Danes and cats, reflects our genuine passion for animal well-being. From vaccination requirements to dietary preferences, we accommodate individual needs while maintaining a clean, secure environment. Regular client communication, including photo updates, reinforces our dedication to transparency and trust in every aspect of our service.
Services
Kennels
Cattery
Pet Shop
Vaccination Services
Pet Insurance
Highlights and features
- We provide 24/7 on-site monitoring with CCTV coverage for pet security.
- Our staff administer medication free of charge, ensuring medical needs are met.
- Luxury accommodations include heated bedding areas and spacious exercise runs.
- We maintain strict vaccination and hygiene protocols for animal health safety.
- Family-run operation with over 20 years of collective experience in pet care.
Associations and certifications
- Bromsgrove Council
What people say
Excellent choice
Lovely and friendly
Highly recommend
Spotlessly clean
Best standards of care
Services
Luxury Dog Kennels
Our premium dog kennels feature heated indoor bedding areas and spacious outdoor runs, ensuring comfort and exercise. Located near Birmingham, we cater to all breeds with tailored care, regular staff interaction, and secure overnight monitoring. Vaccination requirements and insurance coverage up to 2000 for kennel-related illnesses provide added peace of mind for owners.
Cattery Suites
Fully heated, soundproof cattery suites offer split-level comfort with sleeping and play areas. Separate from dog kennels, our facilities maintain a calm environment. Staff provide regular attention while accommodating dietary preferences and medication needs. Insurance coverage and vaccination protocols ensure feline health and safety during their stay.
Pet Shop
Our on-site shop stocks premium pet products including Acana, Orijen, and Arden Grange foods. Customers can purchase toys, treats, and accessories for boarding pets or home use. Emergency food supply services during crises like COVID-19 demonstrate our commitment to pet care beyond standard retail offerings.
Vaccination Services
We enforce strict vaccination protocols requiring parvovirus, distemper, hepatitis, and leptospirosis coverage for dogs, plus feline enteritis and cat flu for cats. Kennel cough vaccination is mandatory for canine guests, with isolation options available for medically exempt animals to maintain herd health.
Pet Insurance
All boarded pets receive automatic insurance coverage up to 2000 for kennel or cattery-related medical needs. Coverage excludes pre-existing conditions and preventable diseases like fleas or ticks. We coordinate with local vets for urgent care while maintaining transparent billing practices for owners.
People
Matt
Co-Owner
Matt co-owns Broadmarsh Kennels and Cattery, bringing extensive animal care expertise. He lives on-site with his Great Danes and chocolate Labrador, ensuring 24/7 oversight of operations and pet welfare standards.
Emily
Co-Owner
Emily co-runs the facility with Matt, leveraging her qualifications in pet care. She manages daily operations alongside their resident cats and contributes to maintaining the site's high standards through hands-on involvement.
Questions
What are your vaccination requirements for boarding pets?
Dogs need parvovirus, distemper, hepatitis, leptospirosis, and kennel cough vaccines. Cats require feline enteritis and cat flu vaccinations, all within specified timeframes before boarding.
Do you offer medical insurance for boarded pets?
Yes, we provide £2000 insurance coverage for kennel/cattery-related illnesses occurring during stays or within three days post-departure, excluding pre-existing conditions and preventable diseases.
Can I bring my pet's own food?
Yes, we'll prepare your pet's preferred food at no extra charge, though we maintain standard feeding regimes using premium brands like Arden Grange if requested.
How do you handle medication administration?
Our staff will administer medication free of charge as directed, though veterinary assistance for complex cases may incur additional fees without prior consultation.
Are there exercise facilities for dogs?
All kennels include covered exercise runs suitable for large breeds. Optional walking services in our acres of land are available at an additional charge for active dogs.
What payment methods do you accept?
We require a non-refundable 25% deposit for bookings. Full payment is due upon collection via prior arrangement, with no specified payment methods listed in our current policies.
Reviews (7)
Tim Jones
Jan 12, 2022
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Been using Broadmarsh for a few years now for our cat (sadly passed) and our staffie. Staff are always attentive, polite and helpful. The pet "accomodation" is good and whenever we return to pick up our pets they have been well looked after. Highly recommended.
Brian Parnall
Dec 09, 2021
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Positive:Quality
these guys do a great job of looking after our dogs.
even manage to clip the naughty ones claws no problems
these guys do a great job of looking after our dogs.
even manage to clip the naughty ones claws no problems
Siobhan Haden
Oct 28, 2021
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We went to view this kennels with the intention of possibly booking our dog in. We were immediately put off and quite shocked when we were told that the dogs spend all their time in their kennel and run - the member of staff told us that they spend all their days running up and down their runs, watching people and any activity and that is enough to tire them out. If we wanted our dog to be walked, that would cost an extra 3.50 per day!
Christina Horton
Oct 26, 2021
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They looked after my boy very well, I have full confidence in them. Make sure you have all documents for vaccinations when you drop off.
Rachal Price
Aug 27, 2021
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Wouldn't leave my pets anywhere else. Such friendly staff and my cat and dog are always calm and happy when I pick the up. Which speaks volumes to me
Eric Thomas
Jul 16, 2021
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A Brilliant Kennels..... Our Border Collie Maisie's tail wags as soon as she gets out of the car, she loves the staff, and pulls to get to her Kennel without looking back at us.....everytime we go.
Evan Joanette
Jun 22, 2021
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Clean, tidy, staff are friendly. Rarely been unable to secure a place even during prime booking periods. Our preferred kennel.
