The Carpet Doctor

Business Details

31 Years

experience

Emergency

services

Expert Carpet & Upholstery Cleaning in Dorchester

The Carpet Doctor is a family-owned and operated business based in Dorchester, Dorset, with over 28 years of expertise in carpet, upholstery, leather, and tile cleaning. Our commitment to customer satisfaction drives our personalized approach, ensuring tailored solutions for residential and commercial clients. We prioritize transparency, avoiding misleading pricing tactics while offering honest, high-quality services. Our methods focus on deep cleaning, allergen removal, and odor eradication, utilizing advanced techniques and equipment to restore and protect surfaces.

With a team trained in diverse cleaning processes and fully insured operations, we combine experience with innovation to deliver reliable, health-conscious results. Our dedication to adapting to challenges, such as implementing strict hygiene protocols during the pandemic, underscores our commitment to client safety and trust.

Services

Carpet Cleaning Upholstery Cleaning Leather Cleaning Tile & Grout Cleaning Carpet Dyeing

Details

Year established: 1995

Highlights and features

We have over 28 years of experience in expert carpet and rug cleaning.
Our personalized service avoids one-size-fits-all methods.
We guarantee no hidden fees or extortionate extras.
Our methods eradicate pet odours and allergens permanently.
We use advanced techniques and 14+ specialized machines for optimal results.

Website

Update Listing

Services

Carpet Cleaning

Our deep extraction method removes dirt, allergens, and pet odours using high-powered machinery. We apply non-toxic detergents and offer stain-guarding treatments to extend carpet life. Services cater to residential and commercial properties, ensuring safe, chemical-free results.

Upholstery Cleaning

We revive upholstery using tailored methods for cotton, wool, silk, and synthetic materials. Pre-treatment, extraction, and stain-guarding protect furniture while removing deep-seated dirt. Ideal for sofas, armchairs, and commercial seating.

Leather Cleaning

Our process cleans and conditions leather to restore elasticity and prevent cracking. We use cream cleaners and apply protective treatments to maintain color and texture, suitable for furniture and automotive interiors.

Tile & Grout Cleaning

Steam extraction and rotating brushes remove ingrained dirt from tiles and grout. We seal surfaces to enhance durability, specializing in natural stone and ceramic tiles for residential and commercial spaces.

Carpet Dyeing

We offer color correction and spot dyeing using acid and reactive dyes for wool, cotton, and synthetics. This cost-effective solution restores faded carpets without replacement, ensuring permanent, fade-resistant results.

People

Steve Chapman

Manager & Owner

With over 25 years in carpet cleaning, Steve leads our team, ensuring high standards and personalized service. His expertise drives our tailored solutions and commitment to quality.

Questions

What areas do you cover?

We serve Dorchester, Weymouth, Portland, Bridport, Yeovil, Blandford, Poole, Bournemouth, and surrounding areas in Dorset and Somerset.

Do you offer emergency stain removal?

Yes, we provide urgent carpet assistance for spills and stains, ensuring quick and effective cleaning.

Are your cleaning methods safe for pets and children?

Our processes use non-toxic solutions and remove allergens, making them safe for households with pets and children.

Can you clean all types of carpets and upholstery?

We specialize in all carpet types and upholstery materials, including wool, cotton, synthetic fibers, and delicate fabrics like silk and velvet.

Do you provide free quotations?

Yes, we offer free surveys and no-obligation quotes for all our services.

How do you handle payments?

We prefer online payments but accept card transactions, with all equipment sanitized for safety.

Reviews (5)

Write a Review

Natalie

Jul 25, 2021 Report

Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I'd highly recommend The Carpet Doctor. Tammy went out of her way to accommodate us during a very busy period and Simon did such a great job with the carpets that they look new. Very professional, friendly and efficient service.
Service:Carpet cleaning

Rebecca Masters

May 21, 2021 Report

Positive:Professionalism,Punctuality,Quality,Value
Simon was friendly, efficient & professional. In our commercial building (Pulse Fitness) the carpets were looking dowdy, tired with a couple of oil stains within the gym area. I wasn't convinced it would help remove as much as it did, I was wrong! Really pleased with the result. Would highly recommend using the Carpet Doctor.
Service:Carpet cleaning

Barbara Nineham

May 02, 2021 Report

I had two runner rugs and a larger rug cleaned superbly by The Carpet Doctor for a very reasonable price.
Steve collected them on the date agreed and delivered them back, again on the date agreed. Having watched the video of the processes involved, no wonder they looked so good - very through and done with pride in their workmanship. Thank you both and I'll be back - and recommend you to everyone!

Jimmy

Apr 25, 2021 Report

Positive:Professionalism,Punctuality,Responsiveness,Value
Very impressed with the service. Not only were The Carpet Doctor extremely competitive on rates compared to national competitors, the service was excellent.
Service:Carpet cleaning

Diana James

Jan 27, 2021 Report

Excellent customer care from first making contact - very personable. An excellent service deep cleaning well used carpet and very good customer care follow-up.
Service:Carpet cleaning