Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Social Housing Maintenance
Established in 1973, Foster Property Maintenance (FPM) began as a family-owned business and has returned to private ownership after a period under public company management. With over 40 years of experience in the social housing sector, we employ more than 200 dedicated professionals across East Anglia and the South East. Our direct delivery model, supported by trusted subcontractors, ensures high-quality services tailored to client needs. We prioritise customer satisfaction through skilled teams, integrated IT solutions, and community engagement.Our services span responsive repairs, void property management, adaptations, capital works, and compliance, reflecting our commitment to excellence and social responsibility. Backed by accreditations like Construction Line Gold Standard and RoSPA Silver awards, we combine technical expertise with ethical practices to deliver sustainable solutions for local authorities and housing associations.
Services
Responsive Repairs
Void Properties
Aids & Adaptions
Capital Works
New Builds
Compliance Services
Reactive Retail Maintenance
Details
- Year established: 1973
Highlights and features
- We have over 40 years of specialist experience in social housing maintenance.
- Our 100% dedicated teams ensure consistent service quality and accountability.
- 24/7 emergency response service for urgent property repairs nationwide.
- Community engagement initiatives support local needs and sustainable development.
- Integrated IT systems improve efficiency and customer feedback processes.
Associations and certifications
- Construction Line Gold Standard
- RoSPA Silver award
What people say
Kept within time frame
Unobtrusive workmen
Polite attitude
Professional workmen
Excellent service
Services
Responsive Repairs
Our 24/7 responsive repairs service addresses urgent property issues for social housing providers. With dedicated teams and multi-skilled operatives, we resolve faults quickly while maintaining high standards. The service prioritises 'Right First Time' outcomes to prevent recurring problems, supported by a specialist in-house call centre and integrated logistics systems.
Void Properties
We streamline void property management through rapid refurbishment and preparation for re-letting. Our services include deep cleaning, repairs, fire damage restoration, and safety checks to minimise rent loss. By coordinating with client lettings teams, we ensure efficient property turnover while maintaining quality standards.
Aids & Adaptions
We deliver tailored accessibility solutions for residents requiring mobility support. Services include installing grab rails, walk-in showers, stair lifts, and wheelchair-accessible kitchens. Working with occupational therapists, we ensure adaptations meet individual needs while maintaining safety and future-proofing homes.
Capital Works
Our capital works programme includes large-scale projects like kitchen/bathroom replacements and roof repairs. We employ resident liaison officers to minimise disruption and incorporate community feedback. Using a mixed economy approach, we combine direct operatives with local subcontractors to deliver sustainable, high-quality improvements.
Compliance Services
We provide BS7671-compliant electrical testing and maintenance for social housing providers. Our directly employed electricians conduct condition reports, risk assessments, and safety upgrades across East Anglia and the South East. The service includes data capture for proactive maintenance planning and regulatory compliance.
Questions
What areas do you cover for social housing services?
We operate across East Anglia and the South East, with nationwide capabilities for reactive retail maintenance contracts.
Do you offer emergency repair services?
Yes, our 24/7 responsive repairs service handles urgent property issues 365 days a year for social housing providers.
How do you ensure quality in home adaptations?
We collaborate with occupational therapists and use specialist tradespeople to deliver bespoke, safety-compliant adaptations meeting individual resident needs.
What accreditations do you hold?
We maintain Construction Line Gold Standard accreditation and have received RoSPA Silver awards for health and safety excellence.
How do you handle void property refurbishments?
Our void management includes rapid refurbishment, safety checks, and deep cleaning to minimise rent loss while maintaining quality standards.
