Business Details
34 Years
experience
Trusted Care Homes in the North East
Established in 1992, Prestwick Care has been a cornerstone of the North East community for over three decades. Our care homes are designed to be more than just places to live; they are thriving communities where residents build friendships and enjoy life. Our dedicated nursing and care teams deliver compassionate, professional support tailored to individual needs, including residential, nursing, respite, and specialist care for younger adults with physical disabilities. We prioritise person-centred care, ensuring dignity, respect, and individual choice remain central to all we do. With homes across Sunderland, Newcastle, Gateshead, Durham, and Northumberland, we combine extensive operational experience with a commitment to continuous improvement in care standards.Our leadership team brings decades of expertise in clinical development, quality governance, and operational excellence, ensuring residents and families receive the highest level of support. We invest in staff training and development, fostering a culture of excellence and compassion. Our vision is to be recognised as a market leader through ongoing investment in our people and facilities, consistently exceeding industry standards. We are proud to have launched Bay View House in Whitley Bay, our latest care home, reflecting our dedication to expanding quality care options in the region.
Services
Residential Care
Nursing Care
Disabled Care Services
Respite Care
Senior Living Services
Dementia Care
End of Life Care
Community Integration
Personalised Care Plans
Care Home Management
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience providing specialist care services in the North East
- Our person-centred approach ensures tailored support for each resident's unique needs
- All staff receive comprehensive training to maintain the highest care standards
- We operate 20+ care homes across Sunderland, Newcastle, Gateshead, and surrounding areas
- Our leadership team includes clinical experts with decades of healthcare sector experience
What people say
Exceptional care
Personalised support
Thriving communities
Dedicated staff
Welcoming environment
Services
Residential Care
Our residential care provides comfortable, homely environments where residents receive tailored support for daily living. We focus on fostering social connections and maintaining independence while ensuring safety and well-being. Each home offers personalised care plans developed in collaboration with residents and their families.
Nursing Care
Our dedicated nursing teams deliver 24/7 professional care for residents with complex medical needs. Specialising in conditions like dementia and palliative care, we ensure clinical excellence through continuous staff training and collaboration with healthcare professionals across the North East.
Respite Care
We provide short-term respite care to support family caregivers, offering peace of mind during temporary absences. Our respite stays maintain continuity of care while allowing residents to experience our welcoming communities and professional support services.
Disabled Care Services
Our specialist care services for younger adults with physical disabilities focus on promoting independence and quality of life. We create tailored support plans that address unique needs while encouraging personal growth and community integration across our accessible care environments.
Dementia Care
Our dementia care combines clinical expertise with compassionate support, focusing on maintaining dignity and quality of life. We create stimulating environments with structured activities while providing specialist training for staff to ensure residents receive appropriate, person-centred care.
People
Eve Tierney
Director of Clinical Development
With over 40 years' experience in healthcare, including surgical nursing and emergency services, Eve leads clinical development at Prestwick Care. She holds multiple management qualifications and a dementia care diploma, focusing on improving care standards and business performance across our homes.
Nicola Bowles
Director of Care
Nicola oversees operations across 19 care homes, driving quality improvements and occupancy rates. With extensive leadership experience in both public and private sectors, she focuses on embedding person-centred care cultures and implementing innovative digital solutions to enhance resident experiences.
Gillian McCabe
Director of Quality and Governance
Gillian brings 38 years of health and social care experience to her role, including regulatory work with the Care Quality Commission. She leads quality assurance initiatives, ensuring compliance with national standards while fostering continuous improvement in our care delivery practices.
Vicky Bracey
Clinical Development Manager
With 36 years in nursing, including palliative care leadership roles, Vicky specialises in clinical training and staff development. She previously managed three care homes, achieving outstanding CQC ratings through her commitment to resident-focused care and professional growth initiatives.
Tanya Westgarth
Quality & Compliance Manager
Tanya has over two decades of care sector experience, progressing from care assistant to quality management roles. She ensures regulatory compliance across our homes, combining operational insights with rigorous governance practices to maintain our high care standards and person-centred approach.
Questions
What types of care services does Prestwick Care offer?
We provide residential, nursing, respite, and specialist care for younger adults with physical disabilities across our North East care homes.
Do you provide care for residents with dementia?
Yes, we offer specialist dementia care with trained staff and tailored support plans to maintain dignity and quality of life.
What career opportunities are available at Prestwick Care?
We offer roles in care, nursing, administration, and management across our 20+ homes. Visit our careers page to explore current vacancies.
How do you ensure quality standards across your care homes?
Through regular internal audits, staff training programs, compliance with national regulations, and leadership from our experienced quality governance team.
Can residents personalise their living spaces?
Yes, we encourage residents to bring personal items to decorate their rooms, creating a familiar and comfortable environment that feels like home.
Reviews (1)
Kevin Finnigan
Jul 13, 2019
Report
Performed my show at Brunswick house yesterday and the staff blew me away with their passion to keep everyone smiling and happy. Wow, I do my show at least twice a week in residential homes and this one is right up there. Such lovely and caring staff. Well done guys you were all amazing x
